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Content about oil

April 16, 2013

CONCORD, N.C. — Where darks and lights meet; cleaning furs; and protecting ornamental trim

CONCORD, N.C. — In a previous edition of American Drycleaner, readers like you were given a “heads-up” about what to expect from the fashion styles entering the marketplace (Fashion vs. Fabricare, November/December 2012).

The Federal Trade Commission’s recent request for comments on garment care labeling is a symptom of the continuing problem facing our industry.

The manufacturer’s focus on marketability and profitability at times runs contrary to serviceability. It is the obligation of the garment care professional to recognize that the customer’s item has a unique set of handling characteristics and then determine the best way to protect those unique characteristics while reconditioning the item for continued use in the future.

That is a mouthful, I admit, but I hope you get the point. “They” design the garment and “we” have to clean and finish the garment.

December 18, 2012

CONCORD, N.C. — Party clothes can produce great income if you earn customer’s respect, build reputation for reliability

CONCORD, N.C. — In order to honor reader requests and continue a tradition, this month’s column addresses some of the more common “land mines” awaiting the professional cleaner during the holiday period.

Party clothes can be a great source of income if you have earned the respect of potential customers and have built a reputation for reliable stain removal.

OIL AND BUTTER

When tablecloths and napkins containing oil and butter are put away, those substances will oxidize. This type of stain is relatively easy to remove when treated early, but the stain will turn deep yellow to brown over time.

Treat oxidized oil with paint-oil-grease remover (POG) on the dry side. Allow the garment to sit for at least an hour before dry cleaning as normal. If this procedure fails to completely remove the stain, repeat it. If the stain still remains, your last option is using KOH solution, made by mixing one-quarter tablespoon of potassium hydroxide into a quart of butyl alcohol. Apply the KOH solution on the dry side and allow the garment to sit for an hour. Tamp and re-clean the area to remove the remaining stain.

July 16, 2012

WASHINGTON — And natural gas prices to average $2.58 per MMBtu in 2012

WASHINGTON — With crude oil prices falling over the last month, the Energy Information Administration (EIA) has lowered the average regular gasoline retail price forecast for the third quarter of 2012 to $3.39 per gallon, according to the agency’s latest Short-Term Energy Outlook.

EIA expects these prices, which averaged $3.53 per gallon in 2011, to average $3.49 per gallon in 2012 and $3.28 per gallon in 2013.

U.S. total crude oil production is expected to average 6.3 million barrels per day (bbl/d) in 2012, an increase of 0.6 million bbl/d from last year, and the highest level of production since 1997.

EIA projects the West Texas Intermediate (WTI) crude oil spot price to average about $88 per barrel over the second half of 2012 and the U.S. refiner acquisition cost (RAC) of crude oil to average $93 per barrel, both about $7 per barrel lower than last month’s Outlook.

April 17, 2012

CONCORD, N.C. — POGs, tannin, light-colored clothing and silk

CONCORD, N.C. — A reader recently sent me an e-mail that contained several questions. I’ve decided that I’m going to use it as the basis of this month’s column, because the problems cited are common to many operations and my comments should provide guidance and options in your stain-removal efforts.

Q: I use _____ as my POG and lately it’s been leaving a chemical stain (ring) on the clothing that I dry clean…

A: Most paint, oil and grease removers (POG) should easily flush in the drycleaning system. The vast majority of POG can be divided into those that are based in alcohol and others that have an “oily” base (OTPR). It is important to know the contents of any chemical stain-removal agent, as some combinations of fiber, fabric and dye are extremely sensitive to the alcohol (pH).

When used on the dry side, POG is effective on chemically soluble stains such as cosmetics, paint and grease as well as aiding in the removal of difficult solvent-soluble stains. POG is generally ineffective on water-soluble stains.

March 20, 2012

CONCORD, N.C. — There are times when all stains begin to look alike

CONCORD, N.C. — There are times when all stains begin to look alike; they seem to be a shade of tan or yellow. The problem is, not all yellow stains are the same.

They do not have the same origin; they do not have the same composition. This yellow/tan can range from caramelized sugar, to a beverage stain, to a stubborn oxidized oil stain.

The earlier the stain is identified, the easier it will be to remove the stain. This points to the need for your customer service representative to form the habit of asking each customer, “Are you aware of any spots or stains on any of your garments?” Information gathered should be passed on to the spotter to assist in establishing the proper course of action to effectively remove the stain.

Stain content will determine the chemical tools necessary and the protocol to follow in stain removal. Fiber content and garment construction, as well as the age of the stain, can adversely affect the stain-removal process. Any attempt by the customer to remove the stain will make professional stain removal more difficult or even impossible.

September 27, 2011

CONCORD, N.C. —  I was interviewed recently for one of those all-too-common consumer reports on drycleaning. The reporter recounted horror stories at the cleaners. Soon, she hit a nerve: “My mom said that cleaners used to get out stains, but today they just make excuses.”

I sincerely hope that she is not referring to your operations. The technical side of garment cleaning carries as much importance to your success as do your promotional efforts. A reputation for poor quality and indifferent service will render each dollar you spend on advertising worthless.

I often hear that two stains—soy sauce and balsamic vinaigrette—are “impossible” to remove. Not true. Armed with knowledge and by giving a little effort, you can remove them and enhance your professional reputation.

August 1, 2011

CONCORD, N.C. — The stain-removal seminar was arranged for operators with less than 18 months experience. Just back from a break, I had started my discussion of tannin stain removal. After going through the protocol for the first time, a lady raised her hand and stood. With the conviction of a Baptist minister, she said, “You can’t do that.”

I asked her to explain. “They told me that the stains all come out in the cleaning machine,” she said. “You are wasting time and money. You can’t stay in business spending that much time on a garment.”

I wish that what she said was true. If it were that easy, a lot more people would succeed in the industry. But there will always be garments that demand more time and attention to clean.

July 25, 2011

WASHINGTON — The Henry Hub spot price averaged $4.54 per MMBtu in June, 23 cents higher than the May average and 34 cents higher than forecast in last month’s report, according to the U.S. Energy Information Administration (EIA). The administration expects that the Henry Hub price will average $4.26 per MMBtu over the second half of 2011, as the inventory deficit relative to last year narrows, according to the latest report.

June 22, 2011

WASHINGTON — The Henry Hub spot price averaged $4.31 per MMBtu in May, six cents higher than the April average and 11 cents higher than forecast in the agency’s previous report. This increase is reported amid growing consumption, even though inventories remain robust and the production forecast was “revised upward significantly.”

April 5, 2011

CHICAGO — Wherever I go these days, I no longer get questions about removing customers’ stains, I’m asked about correcting “in-house” stains. Drycleaners want to know how to remove the stains that weren’t there when the customer dropped off the garment.

CHICAGO — Wherever I go these days, I no longer get questions about removing customers’ stains, I’m asked about correcting “in-house” stains. Drycleaners want to know how to remove the stains that weren’t there when the customer dropped off the garment.

March 16, 2011

WASHINGTON — With winter ending and natural-gas prices holding steady, operators are focusing on the skyrocketing cost required to drive their routes.

Motorists currently experiencing a jump in pump prices will likely see further increases from now through spring since the recent increase in crude oil has not yet been fully passed through to gasoline prices, according to the U.S. Energy Information Administration’s (EIA) latest short-term energy outlook.

June 18, 2010

Note: Revised 6/30/2010 to Correct Area Code

David Gross, CEO of Gulf Coast Laundry Services in Gulfport, Miss., is coordinating an effort to get much-needed towels to wildlife agencies racing to save birds, turtles, dolphins and other animals affected by the BP oil spill in the Gulf of Mexico. Government officials on Tuesday raised the estimate of the amount of oil spewing into the Gulf to 35,000 to 60,000 barrels per day.

April 2, 2010

I just finished the last stain-removal test necessary to requalify for the Award of Excellence (AOE), a voluntary certification that helps cleaners distinguish themselves while demonstrating a commitment to the industry, the community and continuing education.

This year, the swatches — on white silk with a plain weave — were stained with nail polish, coffee with cream, ink, egg, spaghetti sauce, and red wine. These are stains every cleaner should be able to remove.

January 13, 2010

Q: I recently had a “lipstick load.” Since I had to work on each piece, it took me hours to restore the entire load. Is there an easier way to handle the mess that results when accidentally running a load with ink or lipstick?

November 11, 2009

Q: Khaki pants seem to be a good candidate for wetcleaning, but I often have trouble removing grease and oils without drycleaning them. What’s the best, most efficient way to get them clean?

A: It isn't necessary to dryclean khaki slacks before wetcleaning them. Almost every manufacturer of wetcleaning and laundry detergents has a degreasing agent that can be added to a wetcleaning or laundry formula. Have your representative set up a “khaki program” that includes this type of degreasing agent.

August 26, 2009

I’m sure she was once a beauty queen, and she’s still stunning in her designer blouse and pants. It just takes her a little more time to maintain the image she saw in the mirror back in 1989.

Thanks to the miracle of cosmetic chemistry, she has resources — foundation, blush, eye shadow, mascara, lipstick, nail polish and more. They’re part of many women’s daily routines, and they’re found on the garments we clean.

July 10, 2009

Q: Is there any way to restore sizing damage or color loss in acetate fabrics once it has occurred?

A: If part of an acetate fabric suffers discoloration, it’s sometimes possible to correct the damage. There are two methods a drycleaner can use.

For the first method, dissolve five ounces of mineral oil in one gallon of solvent. Soak the acetate fabric in the solution for about 15 minutes. Extract lightly and reclaim the solvent.

April 1, 2009

Hobbs, N.M., in 1932 was like nothing I had ever seen: A dirty, no-pavement, oil town with no place to live. Oil wells pumped all over town, and it smelled like rotten eggs. We found a shotgun house, outdoor plumbing and shared outside shower (cold), but we were glad to get it.

February 27, 2009

The ad promotes outdoor weddings by a lake. It doesn’t mention anything about geese, or what they might leave behind on the shore. Traditional wedding dresses are white, and many have long trains. Outside, lakeshore, geese, long train, white… “Does anyone know a professional drycleaner?!”

November 21, 2008

As I write this, the financial world is in turmoil. Consumer confidence is at near-record lows, the subprime mortgage mess shows no sign of letting up, and bank failures have shaken confidence in our most trusted institutions. I can’t remember a time our economic future has been so clouded.

November 17, 2008

WASHINGTON — The Energy Information Administration’s (EIA) short-term energy outlook for November indicates that the current economic downturn has led to a decrease in energy demand and a reduction in crude oil and other energy prices. As a result, projections for both energy demand and prices are much lower than last month’s outlook.

November 14, 2008

I’ve always said that if people could hit their mouths, I would go broke. And as we approach the season of family gatherings around the table, I’d like to address the stains we see year after year during the holidays.

These stains can (and should) be removed in the normal course of caring for a garment. Most are “combination” stains. Approached with the proper sequences and spotting protocols, these stains can be removed quickly and with a minimum of risk to the garment’s integrity.

October 10, 2008

I’m amazed at the reaction of some “cleaners” when they first realize that stain removal is as much an art as it is a science. But one must have the science mastered before crossing over to the “artist” side of the profession.

October 3, 2008

Q: I recently installed a hydrocarbon drycleaning machine after using perc for more than 20 years. When garments had a stain that was both oil- and water-based (such as spaghetti sauce or salad dressing), we used to dryclean the garment first to remove the oil and then post-spot the remainder of the stain. For some reason, with the new hydrocarbon machine, after we post-spot the garment, there is still a yellow discoloration from the oil. Am I doing something wrong?