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January 28, 2013

CHICAGO — Unemployment rate remains unchanged in the final month of 2012

CHICAGO — DECEMBER SAW THE NATION’S ECONOMY adding another 160,000 jobs, although the unemployment rate remained at 7.8%, according to the U.S. Bureau of Labor Statistics. Job numbers increased in the healthcare, food service, construction, and manufacturing industries.

“December’s report marks 34 straight months of private-sector job growth, which have added close to 5.8 million jobs,” says Secretary of Labor Hilda L. Solis. “For nearly three years, steady gains have occurred across different sectors of the economy, and December finishes a strong year of consistent growth with average increases of about 160,000 private-sector jobs per month in 2012.”

THE NON-MANUFACTURING SECTOR ALSO GREW in December for the 36th consecutive month, according to the latest Institute for Supply Management’s Non-Manufacturing Report on Business, with a report of 56.1% in December, which was 1.4 percentage points higher than the November figure.

December 18, 2012

CONCORD, N.C. — Party clothes can produce great income if you earn customer’s respect, build reputation for reliability

CONCORD, N.C. — In order to honor reader requests and continue a tradition, this month’s column addresses some of the more common “land mines” awaiting the professional cleaner during the holiday period.

Party clothes can be a great source of income if you have earned the respect of potential customers and have built a reputation for reliable stain removal.

OIL AND BUTTER

When tablecloths and napkins containing oil and butter are put away, those substances will oxidize. This type of stain is relatively easy to remove when treated early, but the stain will turn deep yellow to brown over time.

Treat oxidized oil with paint-oil-grease remover (POG) on the dry side. Allow the garment to sit for at least an hour before dry cleaning as normal. If this procedure fails to completely remove the stain, repeat it. If the stain still remains, your last option is using KOH solution, made by mixing one-quarter tablespoon of potassium hydroxide into a quart of butyl alcohol. Apply the KOH solution on the dry side and allow the garment to sit for an hour. Tamp and re-clean the area to remove the remaining stain.

July 25, 2012

CHICAGO — Northeast only bright spot with 0.6% month-to-month gain

CHICAGO – Last year at this time, it was three of four regions reporting June sales increases compared to the prior year. This year, it’s just the opposite, according to the results of this month’s AmericanDrycleaner.com StatShot survey.

The Northeast was the only region to register a June-to-June sales boost, and it was only 0.6%. Sales were down an identical 0.6% in the West, 3.4% in the South and 4.8% in the Midwest.

As for the second quarter, April through June, the numbers improved slightly. The Northeast posted a 1.0% quarter-to-quarter increase compared to 2011, followed closely by the West at 0.9%. Quarterly sales were down 1.6% in the Midwest and 2.7% in the South.

As one might imagine from those figures, comments offered by dry cleaners were somewhat gloomy:

June 19, 2012

CONCORD, N.C. — Consider twists, turns and weaves when attempting stain removal

CONCORD, N.C. — Not all garments are created equal, just as not all stains can be removed on the dry side by a simple application of POG and dry cleaning. How a garment is constructed, the way its individual fibers are twisted, turned and woven is an important consideration when attempting localized stain removal. This month, I will address various fabrics and the characteristics that may impact the stain-removal process.

ACETATE

At one time, acetate was a commonly used fabric in garments. With the growth of polyester, acetate has been relegated, for the most part, to the role of a lining material. Unfortunately, this secondary use brings to mind an old cliché: out of sight, out of mind. The acetate and its sensitivities are still there, beneath the surface fabric.

When spotting acetate, be aware that it is highly susceptible to yarn slippage. Hold the steam gun a greater distance from the fabric to further reduce the pressure of the steam and air striking the surface of the fabric. Reduce the intensity of mechanical action used on acetate, and always apply this action over the solid portion of the spotting board.

May 7, 2012

FRANKFURT, Germany — Social feel to Texcare International, as exhibitors serve beer and food

FRANKFURT, Germany — Texcare International—the World Market for Modern Textile Care—resumed Sunday at the Messe Frankfurt Congress Center and attracted what appeared to be a steady crowd.

Some exhibitors say they are expecting larger numbers today, the first weekday of the 2012 event.

The makeup and design of the various exhibit booths vary widely, with smaller booths often filled to capacity with equipment or supplies. Some of the larger, more spacious booths house several pieces of equipment, while others resemble cafes or even discos—one exhibitor has a disco ball hanging above its space.

There’s certainly a social feel to Texcare, with many exhibitors serving beer and food to attendees.

Here are some examples of products on display at this year’s Texcare International:

February 14, 2012

CHICAGO — It’s not unusual for a retail dry cleaner to also offer a commercial service, and hotel/motel guest dry cleaning is the most common one offered among the operators polled in this month’s AmericanDrycleaner.com Wire survey.

Sixty percent of operators that responded to the anonymous survey provide dry cleaning for hotel/motel guests. Next most popular is uniform/workwear services at 40%, followed closely by “other” at 33.3%. Services listed as “other” included police uniforms, table linen and chef jackets for catering companies, and spa linens.

Roughly 27% of respondents process healthcare linens, 20% clean restaurant/food service linens, and 13.3% process hotel/motel linens and napery.

Forty percent of respondents say they plan to add a commercial service or expand their existing commercial capacity in the next 12 months. The remainder is not planning additions or expansion.

Respondents that offer commercial services say this work accounts for, on average, 4.9% of their gross sales and 4.4% of their profits.

September 15, 2011

CHICAGO — Inflation affects us all. Even when it is coasting along at what might seem to be a harmless rate, it eats away at the buying power of the dollar.

When inflation hits 11% as it did in 1979, and then rises to 13.5% as it did in 1980, the world of investing, saving and spending is turned upside-down. That’s why some financial professionals are concerned about the most recent trend. After finishing 2010 at an average rate of 1.6%, the first five months of this year show an average of 2.64%, with the latest month in that period hitting the 3.6% mark.

Could this be the portent of sky-high inflation such as we saw in the 1970s? There is a growing amount of evidence that would suggest that possibility. The chief villain, according to many economists, is the Federal Reserve’s easy-money policy designed to support the government’s $2.2 trillion in stimulus spending. That, in addition to the rise in other government spending, has skyrocketed our federal debt.

August 3, 2011

PEMBROKE, Mass. — I meet lots of drycleaners who are looking to sell. There’s nothing wrong with that, but there is a time to sell and a time not to sell. This is a time not to sell. Wait a few years, and it should be a better market. You might even double your price if you wait. Here’s why.

The current economic situation is quite tenuous. Now, nobody is ever really sure what’s going on, but the last few years have been particularly iffy. In 2008, the economy almost collapsed. We have not experienced such a crisis since the Great Depression. Government tinkering averted a complete meltdown, but the fear of that almost-catastrophe lingers.

The economic situation is looking up. Major companies such as Microsoft, Intel and Exxon have billions in their tills. The stock market has recovered, and the future looks promising. If you’d invested $100,000 in the market at the depth of the recession, you might have $140,000 now.

February 22, 2011

CHICAGO — The year was 1977. I was 20 years old, creating advertising supplements for shopping malls, and I had the opportunity to use a new technology—the Exxon QWIP machine.

I would put a piece of paper into a small mimeograph-like machine and put a phone handset into a cradle; then, I would stand in amazement as the paper spun. Four minutes later, an ad produced in New Jersey was visible in Maryland. Wow—a technology that communicated printed matter through a phone!

October 29, 2010

CHICAGO — I like business. I’ve spent most of my adult life helping grow businesses—first as an advertising executive, where I got to learn about high-end stereo chains, foot-pad manufacturers, hair salons and real estate; then as a personal manager, where I was the ad hoc chief executive officer in charge of developing the careers of actors, writers, directors and comedians.

May 14, 2010

One reason entrepreneurs enter the drycleaning industry is to build meaningful businesses that grow into bigger and better enterprises. Add the freedom of “doing it your way and getting paid for it,” and they have a powerful motivator to take the risks.

Then, the reality strikes that things don’t always go exactly as planned. Since costs rarely shrink or go away, they try to hedge their bets by finding new ways to boost revenues. The logical solution is to sell more, but cleaning is, unfortunately, a need-based business.

March 26, 2010

It's great to be "green." It sounds good; it looks good; it feels good. But is it really good? What does it really mean? Well — like anything else — it might depend on your audience.

November 4, 2009

NEW YORK — The National Cleaners Association (NCA) is hosting its annual Brainstorming with The Best conference at the Ritz Carlton’s Rose Hall in Montego Bay, Jamaica, Jan. 14-17, 2010.

The Brainstorming experience begins on Thursday, Jan. 14, with a welcome reception and cocktail party featuring complimentary drinks and food. Spouses and children are welcome.

October 7, 2009

How well do you know your community? The knowledge is invaluable to a business — it can’t be bought or sold. It provides you with one of the most valuable competitive advantages you can have. How do you use this knowledge on a daily basis?

Some in the industry think that retail drycleaning is mostly a real-estate venture: Picking the right neighborhoods, and the right locations, and the right drive-thru buildings nearly guarantees success.

June 16, 2009

CHICAGO — Drycleaners are offering a variety of commercial services, according to the most recent survey appearing in the Wire, American Drycleaner’s e-mail newsletter. And one-quarter (25.9%) of respondents say they’re planning to go after more hotel, restaurant, uniform and other commercial work soon.

June 5, 2009

On August 29, 2005, Hurricane Katrina slammed into the Gulf shores downstream from New Orleans, its storm surge weakening and eventually breaking through the system of levees protecting the city. And slowly, New Orleans — built in a “bowl” two to 12 feet below sea level — began to fill with water.

June 5, 2009

On August 29, 2005, Hurricane Katrina slammed into the Gulf shores downstream from New Orleans, its storm surge weakening and eventually breaking through the system of levees protecting the city. And slowly, New Orleans — built in a “bowl” two to 12 feet below sea level — began to fill with water.

May 19, 2009

CHICAGO — A survey of British drycleaners recently found that customers left more than 9,000 USB memory sticks in garment pockets in 2008. But many more items get left in customer pockets at drop-off, according to the respondents to this month’s Wire survey — and memory sticks aren’t even close to the top of the list.

February 27, 2009

The ad promotes outdoor weddings by a lake. It doesn’t mention anything about geese, or what they might leave behind on the shore. Traditional wedding dresses are white, and many have long trains. Outside, lakeshore, geese, long train, white… “Does anyone know a professional drycleaner?!”

December 10, 2008

Since the end of summer, times have been getting tough. It seems like the financial establishment is collapsing from within. In Washington, our current leaders are running around plugging holes in dikes, only to see new holes appear a few feet away.

November 28, 2008

The Emergency Economic Stabilization Act of 2008 (EESA) is designed to solve the credit crunch in the financial markets, but it’s also one of the biggest tax bills in recent years.

Many drycleaners will be affected by the rescue bill, thanks to almost 300 changes to the tax laws — including tax breaks expected to save taxpayers a whopping $150 billion.

CONTRIBUTIONS AND S-CORP CHARITABLE DEDUCTIONS

November 21, 2008

As I write this, the financial world is in turmoil. Consumer confidence is at near-record lows, the subprime mortgage mess shows no sign of letting up, and bank failures have shaken confidence in our most trusted institutions. I can’t remember a time our economic future has been so clouded.

October 16, 2008

At the Red Dog Saloon in Juneau, Alaska, there’s a sign that brings a chuckle to most everyone who reads it. The sign says, “If our food, drinks and service are not up to your standards, please lower your standards.” Most service businesses could post the same sign and get a laugh — if it weren’t so close to the attitude they have.

October 8, 2008

Now that the kids are back in school, it’s worth reminding drycleaners that education should never stop. Whether related to the industry or the many other topics relevant to life, imagine how informed you’d be if you learned something new every day.

My latest learning experiences have come from two financial gurus, one of whom tells you how to live well on the money you’ve got, and another who tells people how to live “green” and prosper. I offer them as recommendations for operators who want to keep more of their money.