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January 10, 2012

SAN DIEGO — Margaret’s Cleaners’ 22,000-square-foot plant, formerly an upholstery fabric outlet, was designed from the ground up for servicing couture garments and accessories. Work on the two-story structure began in summer 2009 and continues today.

“That’s who we are,” says Chuck Horst, president of the family-owned company and the plant’s designer. “We’re always making changes. I have two departments in a temporary home as we’re still getting the remainder of those departments set up. … The plant is 95% complete.”

Margaret’s services more than 150 fine retailers. It offers delivery throughout Southern California plus Las Vegas, and nationwide through CleanByMail.

The difficulty of getting into and out of La Jolla, site of its previous flagship location, and a desire for less cramped quarters were factors in taking on the $7 million project, Horst says.

November 28, 2011

SAN FRANCISCO — Since the November/December issue of American Drycleaner features fashion and fabricare, it might be opportune to examine the impact of the haute couture runway fervor on the day-to-day business of dry cleaning.

GOOD FOR BUSINESS

The obvious effect of the fashion previews is to help us determine what challenges may lay ahead in caring for the fashions that eventually arrive in our stores. The more important influence is likely much greater. Being attuned to fashion and the interests of passionate fashionistas is good for your business. And the fashion industry is the most direct path to reach these desirable, fashion-obsessed consumers.

The elusive next generation of young dry cleaning customers avidly follows fashion trends via all media, including electronic and print magazines. Fashion influence will direct them to your doors (or vans).

November 14, 2011

CHICAGO — Runways in the world’s fashion capitals came alive for 2011’s fall season, as if to herald an end to recessionary reserve and embrace edgy elegance again.

Ultra-bright colors, extreme ruffles and riotous patterns starred in over-the-top productions featuring post-apocalyptic landscapes, manacled models and psychedelic toadstools. Only minutes elapsed between many of the designer duds’ debuts and the time they hit the streets, knocked off for the mass market under many more-affordable labels.

Some of the season’s styles—the classically tailored mid-century modern and menswear-inspired looks, for example—shouldn’t present professional dry cleaners with problems if they remember to read their care labels and steady their skill sets. But others may have the most seasoned operators at a loss for a cleaning strategy, or at risk for a claim.

And as the following four trends move from the runway to the mall, they have the potential to present the biggest challenges.

November 9, 2011

CHICAGO — Runways in the world’s fashion capitals came alive for 2011’s fall season, as if to herald an end to recessionary reserve and embrace edgy elegance again.

Ultra-bright colors, extreme ruffles and riotous patterns starred in over-the-top productions featuring post-apocalyptic landscapes, manacled models and psychedelic toadstools. Only minutes elapsed between many of the designer duds’ debuts and the time they hit the streets, knocked off for the mass market under many more-affordable labels.

Some of the season’s styles—the classically tailored mid-century modern and menswear-inspired looks, for example—shouldn’t present professional dry cleaners with problems if they remember to read their care labels and steady their skill sets. But others may have the most seasoned operators at a loss for a cleaning strategy, or at risk for a claim.

And as the following four trends move from the runway to the mall, they have the potential to present the biggest challenges.

November 7, 2011

CHICAGO — Runways in the world’s fashion capitals came alive for 2011’s fall season, as if to herald an end to recessionary reserve and embrace edgy elegance again.

Ultra-bright colors, extreme ruffles and riotous patterns starred in over-the-top productions featuring post-apocalyptic landscapes, manacled models and psychedelic toadstools. Only minutes elapsed between many of the designer duds’ debuts and the time they hit the streets, knocked off for the mass market under many more-affordable labels.

Some of the season’s styles—the classically tailored mid-century modern and menswear-inspired looks, for example—shouldn’t present professional dry cleaners with problems if they remember to read their care labels and steady their skill sets. But others may have the most seasoned operators at a loss for a cleaning strategy, or at risk for a claim.

And as the following four trends move from the runway to the mall, they have the potential to present the biggest challenges.

November 3, 2011

CHICAGO — Runways in the world’s fashion capitals came alive for 2011’s fall season, as if to herald an end to recessionary reserve and embrace edgy elegance again.

Ultra-bright colors, extreme ruffles and riotous patterns starred in over-the-top productions featuring post-apocalyptic landscapes, manacled models and psychedelic toadstools. Only minutes elapsed between many of the designer duds’ debuts and the time they hit the streets, knocked off for the mass market under many more-affordable labels.

Some of the season’s styles—the classically tailored mid-century modern and menswear-inspired looks, for example—shouldn’t present professional dry cleaners with problems if they remember to read their care labels and steady their skill sets. But others may have the most seasoned operators at a loss for a cleaning strategy, or at risk for a claim.

Four new trends could present the biggest challenges as they move from the runway to the mall.

October 26, 2011

LOS ANGELES — I have shopped all over the world: in Toronto, I shop at Rochester Big and Tall. In New York, Rochester Big and Tall. In London, Rochester; Chicago, Rochester. Being 6-foot-4 with 37-inch sleeves, my choices in clothing have been pretty limited. At most big and tall men’s stores, Nehru jackets are just coming into style.

That was a bit of a problem when I was a personal manager and knew that there’d be some “Hollywood” people judging me on my “look.” Though I love dressing well, most clothing stores are fashion museums to me, and stylish clothes the artifacts.

I compensated with ties. I became known for having an amazing tie collection: thin, wide, vintage and new. While designer threads were out of the question because they weren’t made in my size, I got people to focus on the one fashion accessory where I could compete.

Instead of accepting my limitations, I concentrated on the positives.

September 30, 2009

The white-linen designer dress was a gift from her grandfather after she became junior-class president. It has great sentimental value. It’s the dress she’s wearing when she’s in a car accident and breaks her nose. She’s fine, but she lost a lot of blood — onto the dress. The family wants you to restore it. Can you meet or exceed their expectations?

August 26, 2009

I’m sure she was once a beauty queen, and she’s still stunning in her designer blouse and pants. It just takes her a little more time to maintain the image she saw in the mirror back in 1989.

Thanks to the miracle of cosmetic chemistry, she has resources — foundation, blush, eye shadow, mascara, lipstick, nail polish and more. They’re part of many women’s daily routines, and they’re found on the garments we clean.

December 26, 2008

When one thinks of haute couture, one thinks of the emaciated models who never smile and walk like they have a displaced hip as they show off world-famous designers’ creations. But there’s more to it than what’s depicted on television and in the glossy magazines. Look beyond the fashion-model stereotype and the weird clothes — not many people can buy these garments.

April 16, 2008

Years ago, I wrote an article about pricing for profit. Now, I think it would be relevant to review pricing for designer garments. There’s a psychology behind wearing designer garments, and there should be a psychology in accepting them for cleaning, too.

Standard practice is to accept designer garments at the “regular” price. But people don’t wear them in the same way as other garments, nor do they purchase them at a “regular” price.

November 14, 2007

America’s Best Cleaners (ABC), a certification organization for high-end drycleaners, took a number of affiliates to Paris to take a behind-the-scenes look at haute couture last month as part of its ongoing educational programs.