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Content about customer service manager

March 19, 2008

You’ve been told it’s important to grow. Your alternatives? To shrink or stay exactly the same as you are now. Before you make a decision on this, explore your alternatives.

Shrinking your business may look enticing. You may even imagine the sigh of relief you’ll feel. Reducing the number of distribution points and the employees supporting them generally reduces the number of problems and day-to-day issues you’ll face.