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April 17, 2012

CONCORD, N.C. — POGs, tannin, light-colored clothing and silk

CONCORD, N.C. — A reader recently sent me an e-mail that contained several questions. I’ve decided that I’m going to use it as the basis of this month’s column, because the problems cited are common to many operations and my comments should provide guidance and options in your stain-removal efforts.

Q: I use _____ as my POG and lately it’s been leaving a chemical stain (ring) on the clothing that I dry clean…

A: Most paint, oil and grease removers (POG) should easily flush in the drycleaning system. The vast majority of POG can be divided into those that are based in alcohol and others that have an “oily” base (OTPR). It is important to know the contents of any chemical stain-removal agent, as some combinations of fiber, fabric and dye are extremely sensitive to the alcohol (pH).

When used on the dry side, POG is effective on chemically soluble stains such as cosmetics, paint and grease as well as aiding in the removal of difficult solvent-soluble stains. POG is generally ineffective on water-soluble stains.

April 11, 2012

WASHINGTON — What does the EPA’s classification of perc as a “likely human carcinogen” mean for the future of the solvent

WASHINGTON — When the U.S. Environmental Protection Agency (EPA) posted the final health assessment for tetrachloroethylene—also known as perchloroethylene, or perc—to its Integrated Risk Information System (IRIS) database in February, it deemed the chemical to be a “likely human carcinogen.”

The assessment replaces the 1988 IRIS assessment for perc and for the first time includes a hazard characterization for cancer effects. The assessment underwent several levels of rigorous, independent peer review including: agency review, interagency review, public comment, and external peer review by the National Research Council, according to the EPA, and all major review comments were addressed.

The Halogenated Solvents Industry Alliance says 70% of U.S. commercial dry cleaners use perc; EPA estimates the total number to be 27,000. So what does this development mean for the future of the industry’s preferred solvent?

April 9, 2012

WASHINGTON — The U.S. Environmental Protection Agency (EPA) deems tetrachloroethylene—also known as perchloroethylene, or perc—to be a “likely human carcinogen.” So what does this development mean for the future of the industry’s preferred solvent?

WASHINGTON — When the U.S. Environmental Protection Agency (EPA) posted the final health assessment for tetrachloroethylene—also known as perchloroethylene, or perc—to its Integrated Risk Information System (IRIS) database in February, it deemed the chemical to be a “likely human carcinogen.”

The assessment replaces the 1988 IRIS assessment for perc and for the first time includes a hazard characterization for cancer effects. The assessment underwent several levels of rigorous, independent peer review including: agency review, interagency review, public comment, and external peer review by the National Research Council, according to the EPA, and all major review comments were addressed.

The Halogenated Solvents Industry Alliance says 70% of U.S. commercial dry cleaners use perc; EPA estimates the total number to be 27,000. So what does this development mean for the future of the industry’s preferred solvent?

March 20, 2012

CONCORD, N.C. — There are times when all stains begin to look alike

CONCORD, N.C. — There are times when all stains begin to look alike; they seem to be a shade of tan or yellow. The problem is, not all yellow stains are the same.

They do not have the same origin; they do not have the same composition. This yellow/tan can range from caramelized sugar, to a beverage stain, to a stubborn oxidized oil stain.

The earlier the stain is identified, the easier it will be to remove the stain. This points to the need for your customer service representative to form the habit of asking each customer, “Are you aware of any spots or stains on any of your garments?” Information gathered should be passed on to the spotter to assist in establishing the proper course of action to effectively remove the stain.

Stain content will determine the chemical tools necessary and the protocol to follow in stain removal. Fiber content and garment construction, as well as the age of the stain, can adversely affect the stain-removal process. Any attempt by the customer to remove the stain will make professional stain removal more difficult or even impossible.

February 21, 2012

CONCORD, N.C. — There are times when quality stain removal comes down to a series of little things. And there are times when the difference in returning a garment to the customer with traces of the stain vs. exceeding the customer’s expectations hinges on applying a slightly different tool or technique.

Here are some items that you can add to your stain removal toolbox easily and inexpensively:

COTTON SWABS

Cotton swabs are a helpful addition to any spotting board. These swabs are absorbent and free of pigment. By lightly rubbing a slightly damp swab on a garment or its trim, you can test dyes for bleeding.

Cotton swabs are ideal for applying bleaches (especially titanium dye stripper) at the spotting board. A swab will allow you to remove fugitive dye in close areas without fear of drips or contacting undesired areas.

WOODEN TOOTHPICKS

A wooden toothpick allows a spotter to precisely apply a minimum amount of bleach/dye stripper. It can be used to great advantage to restore your customer’s garments and to enhance your reputation.

February 13, 2012

WASHINGTON – The U.S. Environmental Protection Agency (EPA) on Friday officially characterized tetrachloroethylene—also known as perchloroethylene (perc)—as a “likely human carcinogen,” but the agency does not believe that wearing clothing dry-cleaned with perc poses a health risk.

EPA issued its final health assessment to its Integrated Risk Information System (IRIS) database, which describes health effects that may result from exposure to various substances. The assessment provides estimates for both cancer and non-cancer effects associated with exposure to perc over a lifetime.

The agency has already taken several significant actions to reduce exposure to perc. It has clean air standards for dry cleaners that use perc, including requirements that will phase-out the chemical’s use in residential buildings by Dec. 21, 2020.

EPA also set limits for the amount of perc allowed in drinking water, and levels for cleaning up perc at Superfund sites throughout the country, which will be updated in light of the IRIS assessment.

January 16, 2012

CONCORD, N.C. — A new year brings new opportunities for those prepared to take advantage. You’re no doubt heard the saying, “Foolishness is continuing to do what you have always done and expecting different results.” Make the adjustments in your business model now to capture and keep the customers that will be on the move in the coming year.

The best time to plant an apple tree is 20 years ago, to have apples today. The second best time to plant an apple tree is today, to have apples in the future. If you never get around to planting the apple tree, you will never have apples.

Drycleaning volume may not return to the levels of 10 years ago in the foreseeable future; cleaners are being forced to make do with the lower garment count. The industry is saturated with processing plants that are based on speed and/or price. The niche in the marketplace is reliable stain removal by a knowledgeable operator.

Stain removal is quickly becoming a valuable commodity. Not only does it contribute to the bottom line, it leads to increased customer loyalty.

December 21, 2011

ALBANY, Ga. — Equinox Chemicals has announced that it has acquired Adco Cleaning Products, based in Sedalia, Mo. Terms of the acquisition were not announced.

Equinox will move Adco’s manufacturing operations to its state-of-the-art manufacturing plant in Albany, according to Yalda Harris, Equinox’s executive vice president for Global Product Management. Dr. Jim Schreiner, Adco’s chief product technology officer, will also be relocating, she says.

Customer-service and order-taking staff will remain in Sedalia, and there will be no changes to the way customers or distributors order from Adco, Harris adds. The national sales team will remain the same.

Nine operator jobs and one office employee have been relocated to Albany, with many key employees receiving relocation package offers, according to Harris.

Equinox is a specialty chemical manufacturer with specialty research, innovation, product development and commercialization capabilities that reach markets spanning the globe, the company says.

December 15, 2011

CONCORD, N.C. — When I’m around fabricare colleagues, they often say a certain competitor “just doesn’t know how much he doesn’t know,” or a variation on that theme. Little things can make a big difference, and I’m going to remind you of a few that will help you offer more effective and safer stain removal.

It’s unfortunate when color loss happens during stain removal, and it’s even worse to present to a customer a garment with color loss that easily could have been corrected.

A change in color due to the pH of the spotting tool is usually correctable. As soon as you notice the color around the stain changing, pull the area over the vacuum nose of the spotting board and begin flushing with wet steam. Apply tannin/acid formula to neutralize a protein/alkali spotting agent, or protein/alkali to neutralize a tannin/acid spotting agent. The surrounding color will usually return to the original color quickly.

WHEN USING RUST REMOVER

A stain removal tool that must be neutralized immediately is rust remover. The most common type is dilute hydrofluoric acid.

November 15, 2011

CONCORD, N.C. — If you have been in the industry for less than three years, if you have never received formal training in the “ins and outs” of garment care, if you are dependent on outside salesmen for your information and technical set-up, I urge you to take a minute or two and read this column. It will cover a variety of subjects related to stain removal, and even a little about good, basic dry cleaning that contributes to stain removal.

I have the opportunity to visit a variety of operating plants during a given year and see the ideas of other business people being applied. It breaks my heart to meet someone who has invested their own money plus borrowed money, only to find that volume was much less than they expected. Each and every time, I find someone who failed to research the technical side of cleaning and assumed that buying equipment and leasing space were going to make them rich. Pride goes before destruction.

June 16, 2011

TAMPA, Fla. — Ever since regulatory pressure started to increase on perchloroethylene, the industry has been looking for a product that could fill its place in the industry as an easy-to-use, effective solvent—but without the baggage.

June 14, 2011

TAMPA, Fla. — Ever since regulatory pressure started to increase on perchloroethylene, the industry has been looking for a product that could fill its place in the industry as an easy-to-use, effective solvent—but without the baggage.

December 24, 2010

CHICAGO — The New Year is a perfect time to modify practices that no longer contribute to the bottom line. And today, getting stains out is no longer something you can leave to the “old pro” up the street. You can’t afford to return or turn away a single garment due to a lack of knowledge or a lack of the proper chemical tools.

Once the holidays are over, there will be plenty of chances to set yourself apart from the competition through quality stain removal. And common holiday stains will help you exceed customer expectations.

October 25, 2010

MILAN, Italy — German chemical company Kreussler & Co. announced a new solvent system at Expo Detergo early last week. Known as SystemK4, the process is safe and environmentally friendly, Kreussler says.

The process centers around a new solvent, SolvonK4. The solvent is biodegradable and nonhazardous according to current European regulations, Kreussler says, and still delivers cleaning results on a par with perchloroethylene.

May 10, 2010

DETROIT – The U.S. District Court for the Eastern District of California recently dismissed an environmental contamination case against Hoyt Corp., a drycleaning equipment manufacturer formerly based in Wesport, Mass. The plaintiff, Hinds Investments LP, claimed Hoyt Corp. was responsible for perchloroethylene contamination on its property and was seeking damages for environmental remediation costs.

April 23, 2010

The Clothing Care Council (CCC) offers every drycleaner an opportunity to distinguish himself or herself with the voluntary Award of Excellence (AOE) certification program. This month, I’ll cover the second half of AOE’s stain-removal test, which features egg, red wine and spaghetti-sauce stains on swatches of plain white silk.

EGG

April 14, 2010

Drycleaners must make difficult decisions about what to do with the suedes and leathers customers bring in for cleaning. You have four options, each with benefits and drawbacks.

REFUSE TO TAKE THEM

If you refuse to take in suede and leather items, you’ll lose the income and profits you could realize from some of the highest-profit items that come across your counter. However, you won’t have responsibility for them, either, or any problems that occur.

March 26, 2010

It's great to be "green." It sounds good; it looks good; it feels good. But is it really good? What does it really mean? Well — like anything else — it might depend on your audience.

March 23, 2010

WASHINGTON — The U.S. Environmental Protection Agency (EPA) outlined a new strategy to protect the public from chemical contaminants in drinking water yesterday, as well as plans to revise its drinking-water standard for four chemical contaminants, including perchloroethylene.

February 5, 2010

Tanning — the process in which animal skins become leather and are no longer subject to rotting — is not a new process. Tanned skins were likely the first clothing worn by early humans, and even clothe Adam and Eve in the Bible’s creation stories.

December 2, 2009

I was standing with my back to the hors d’oeuvre table at my 40th high school reunion. I was catching up with a guy I hadn’t seen since 1969 when I overheard a comment: “Oops, you’re going to have to take that to Martin.” I turned and saw a lady with cocktail sauce down the front of her silk blouse.

September 30, 2009

The white-linen designer dress was a gift from her grandfather after she became junior-class president. It has great sentimental value. It’s the dress she’s wearing when she’s in a car accident and breaks her nose. She’s fine, but she lost a lot of blood — onto the dress. The family wants you to restore it. Can you meet or exceed their expectations?

June 30, 2009

BOULDER, Colo. — Partners for a Clean Environment (PACE) announced it has certified Boulder Cleaners in Boulder, Colo. PACE helps businesses go beyond compliance to address nonregulatory waste issues in response to increasing concerns over air pollution, waste reduction and health effects from chemical exposure.

“My grandparents started this business, and I am hoping that the next generation of Ellwoods will be proud to service Boulder County with the best, most ecological cleaning solutions,” says Bill Ellwood, owner.

June 26, 2009

A first look at the comforter gave me the impression that she had dragged it behind her car. An entire winter of laying on it, wrapping herself up in it and sleeping under it had taken a heavy toll on the orange, green and brown earthtones. When she told me that she had a dust ruffle, shams and drapes to match, I told her that I would hold off on cleaning the comforter until she brought all matching pieces.