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Content about cellular telephone

March 17, 2011

CHICAGO — The telephone is essential to any business. We have an answering machine that takes messages from our (mostly commercial) drycleaning customers and helps us plan the following day’s route schedule.

CHICAGO — The telephone is essential to any business. We have an answering machine that takes messages from our (mostly commercial) drycleaning customers and helps us plan the following day’s route schedule.

But my cell phone, and those of my brother and sons in the business, are just as important. Each of us handles specific customers, and most of those customers have our cell numbers.

August 13, 2008

Before you can assemble the most rudimentary advertising campaign, there are certain basics you should have handy. Oddly, the vast majority of drycleaning businesses I’ve dealt with in the last four years don’t have these basics on hand — and it’s only two things.

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