Too many drycleaners in the industry have never taken the time or made the effort to acquire a working knowledge of fibers, fabrics, dyes and trims. This means that they’re ill-equipped to deal with many of the garments coming across their counters.
I’m amazed at the reaction of some “cleaners” when they first realize that stain removal is as much an art as it is a science. But one must have the science mastered before crossing over to the “artist” side of the profession.
