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Content about Labor

April 19, 2012

DOLTON, Ill. — Workplace violence policy can protect employees and employer

DOLTON, Ill. — Property rights and gun rights are in an intensifying conflict over whether employers can prohibit employees from having guns on company property, according to a recent National Federation of Independent Business (NFIB) magazine article. The conundrum is what business owners should do, regardless of which side of the fence they sit upon concerning firearms.

Having a workplace violence policy can protect employers against legal action. You and your business must have written proof that you’ve taken steps to keep employees safe. I’m not a legal expert but I do watch out for firearms legislation that may affect me now or in the future; I do not want my firearms banned or confiscated because of some technical infraction.

April 12, 2012

CHICAGO — Mid-March found the stock market posting its best day of the year

CHICAGO — MID-MARCH FOUND THE STOCK MARKET posting its best day of the year, with the Dow Jones closing at its highest level since 2007 and the Nasdaq composite closing above 3,000 for the first time since December 2000.

While the unemployment rate held steady at 8.3%—a three-year low—the number of private-sector jobs continued to increase. With a jump of 233,000 jobs in February, more than 3.9 million jobs have been added to the U.S. workforce.

“We’ve had 24 straight months of private-sector job growth,” says Secretary of Labor Hilda Solis. “U.S. job growth over the last six months has been the strongest since before the recession began in 2006.” Experts say, however, that it will take another five years to gain pre-recession employment figures.

MORTGAGE APPLICATIONS WERE DOWN for the week ending March 2, decreasing 1.2% from the previous week, according to the Mortgage Bankers Association. Along with that news, RealtyTrac showed new foreclosures were up 2.89% from December 2011 to January 2012.

April 11, 2012

WASHINGTON — What does the EPA’s classification of perc as a “likely human carcinogen” mean for the future of the solvent

WASHINGTON — When the U.S. Environmental Protection Agency (EPA) posted the final health assessment for tetrachloroethylene—also known as perchloroethylene, or perc—to its Integrated Risk Information System (IRIS) database in February, it deemed the chemical to be a “likely human carcinogen.”

The assessment replaces the 1988 IRIS assessment for perc and for the first time includes a hazard characterization for cancer effects. The assessment underwent several levels of rigorous, independent peer review including: agency review, interagency review, public comment, and external peer review by the National Research Council, according to the EPA, and all major review comments were addressed.

The Halogenated Solvents Industry Alliance says 70% of U.S. commercial dry cleaners use perc; EPA estimates the total number to be 27,000. So what does this development mean for the future of the industry’s preferred solvent?

April 3, 2012

CHICAGO — If there is one investment philosophy that approaches universal agreement among financial advisers, it’s the need for careful diversification in every portfolio in order to minimize risk

CHICAGO — If there is one investment philosophy that approaches universal agreement among financial advisers, it’s the need for careful diversification in every portfolio in order to minimize risk, but exactly what does diversification mean, and how can you tell if your investments are truly diversified?

One popular TV show on finances features a segment called “Am I Diversified?” in which viewers call in, give the host their top five holdings and the host lets them know if they are properly diversified. According to Jason Whitby, MBA, CFA®, CFP®, AIFA®, senior financial adviser with Miami-based Investor Solutions, it’s not that simple. “The idea of five-stock diversification is mostly refuted by the financial community,” he says, “which tends to agree that the number of individual stocks needed for diversification is actually closer to 30.”

March 27, 2012

SAN FRANCISCO — About 2% separates our industry’s average utility cost and the benchmark, which equates to another $20,000 of profit per $1 million of sales

SAN FRANCISCO — Small businesses are generally not very resource-efficient. This is certainly true of drycleaning and laundry plants. The differential between our industry’s average utility cost and the benchmark utility cost as a percentage of sales is approximately 2%, which equates to an additional $20,000 of profit per $1 million of sales. That is a savings worth pursuing.

The easiest way to reduce this expense is to have professionals conduct an energy audit. Often, your utility provider offers this service free. If that is not the case in your area, there are professional energy consultants who perform the same service and get paid a percentage of your resulting cost savings.

EFFICIENCY CHECKLIST

A myriad of resources exist on the subject, some of which are referenced later in this article. You are probably familiar with the basics of energy and resource efficiency, but the following “Efficiency Checklist” may be helpful as a refresher.

General:

• Track your resource usage

• Compare your usage to industry benchmarks

March 26, 2012

HARRISBURG, Pa. — The Pennsylvania Department of Environmental Protection awards grants for energy-efficiency or pollution-prevention projects

HARRISBURG, Pa. — The Pennsylvania Department of Environmental Protection has awarded more than $62,000 in grants to help 31 small businesses across the state, including some dry cleaners and laundries, invest in energy-efficiency or pollution-prevention projects.

“This program empowers small-business owners to invest in important upgrades that make the most sense for their business,” DEP Secretary Mike Krancer says. “It gives them the opportunity to lower the costs of production, which makes them better environmental stewards and more competitive.”

Receiving grants were:

March 8, 2012

CHICAGO — January ’s unemployment rate dropped to 8.3%

CHICAGO — JANUARY’S UNEMPLOYMENT RATE dropped to 8.3%, according to the U.S. Department of Labor, the lowest since February 2009.

“The economy added 257,000 private-sector jobs last month, exceeding expectations,” says Secretary of Labor Hilda L. Solis. “These numbers show that the labor market continues on a positive trajectory.

In response to the positive numbers, the Dow Jones jumped the day after the announcement while the Nasdaq index reached a level that hasn’t been seen since December 2000.

THE FEDERAL RESERVE DISTRICTS reported modest growth for December, indicating ongoing improvement in the country’s economy. Consumer spending increased in most of the 12 districts, showing strong holiday sales compared to that of 2010, and activity expanded in the travel and tourist sector as well.

March 1, 2012

PEMBROKE, Mass. — A customer walks into your store and says a few words to the counter person. Your employee enacts some business: looks up an order, takes in money, pulls the order off the rack and hands it to the customer, or checks the status of an item. Then the customer leaves.

This exchange is typically brief—three to five minutes at most—but it is the most important few minutes for you and your customer.

This time of customer/employee interaction is an opportunity for your business to shine or to disappoint. It is how the customer forms his/her opinion of his/her dry cleaner. The customer walks out with answers to these questions:

February 23, 2012

COLD SPRING, Ky. — Two valued Fabritec International employees and veteran contributors to the dry cleaning industry have died in recent months, the company reports.

Retired Vice President Bob Knippling died Jan. 12 at age 85. Knippling, a U.S. Army veteran who served during World War II, graduated from college with degrees in chemistry and biology. He joined then-Emery Industries in 1951 as a chemist.

While with Fabritec, he was in charge of the Stamford distribution and Emerbrite divisions, and he worked closely with Fabritec’s salesmen. Knippling made major research contributions during his 50 years in the industry. He served as Fabritec vice president for 20 years before retiring in 2001.

Retired Sales Support Manager John Geer died Oct. 22 at age 78. After receiving a physics degree, Geer began his dry cleaning career with his family’s business in Marion, Ohio. In 1976, he joined Fabritec (Emery Industries at the time), where he became director of technical services.

February 22, 2012

PUERTO RICO — The Five-Star Brainstorming conference, co-sponsored by the Drycleaning & Laundry Institute and the National Cleaners Association, was pronounced a success by organizers and attendees.

About 50 dry cleaning professionals gathered at a Puerto Rican resort in mid-January to discuss customer trends and produce ideas to improve their businesses. The unique gathering, the first time the two groups have co-hosted a conference, featured a number of speakers, including Brian Carter, co-author of Facebook Marketing.

“He showed attendees that you really can make money with Facebook,” says Brian Johnson, DLI director of education and analysis.

Identifying different levels of familiarity with online marketing among audience members, Carter tailored his talk to involve all attendees. He provided basic steps that everyone, even those with only 15 minutes per month to spend on the project, could take, including creating a Facebook page and running a simple Facebook ad to promote their business in their area.

February 16, 2012

LOS ANGELES — During that first hard year of building my personal management company, I had lunch with Michael Levine, a celebrity publicist who seems to show up on TV every time a star overdoses, heads to rehab or goes to jail.

“Rick,” he said, “what you need is revenue. Doesn’t matter if you believe in the clients or not, it only matters if they help pay your rent.”

Several years later, with my company now mature and well established, he called me to remind me that it was his advice that led to my subsequent success.

“I do have to thank you,” I told him. “Every time I thought about taking on a client I wasn’t passionate about but was making money, I thought of your advice and chose not to take on the client.”

My business success was predicated on casting directors and producers believing in my sense of taste. How could I have asked the buying community to trust my belief in my clients if I didn’t believe in them?

February 15, 2012

FAIRFIELD, N.J. — The Textile Care Allied Trades Association’s Annual Management and Educational Conference will feature three speakers covering a wide array of topics to help members with their businesses.

Scheduled to appear during the April 18-21 event at the Williamsburg Lodge in Williamsburg, Va., are:

February 14, 2012

CHICAGO — It’s not unusual for a retail dry cleaner to also offer a commercial service, and hotel/motel guest dry cleaning is the most common one offered among the operators polled in this month’s AmericanDrycleaner.com Wire survey.

Sixty percent of operators that responded to the anonymous survey provide dry cleaning for hotel/motel guests. Next most popular is uniform/workwear services at 40%, followed closely by “other” at 33.3%. Services listed as “other” included police uniforms, table linen and chef jackets for catering companies, and spa linens.

Roughly 27% of respondents process healthcare linens, 20% clean restaurant/food service linens, and 13.3% process hotel/motel linens and napery.

Forty percent of respondents say they plan to add a commercial service or expand their existing commercial capacity in the next 12 months. The remainder is not planning additions or expansion.

Respondents that offer commercial services say this work accounts for, on average, 4.9% of their gross sales and 4.4% of their profits.

February 7, 2012

CHICAGO — DECEMBER FOUND THE U.S. UNEMPLOYMENT rate dropping to a nearly three-year low of 8.5%, with non-farm payrolls increasing by 200,000 in the month alone, according to the U.S. Department of Labor. Economists had expected a 150,000 increase, and the number was the largest hike in three months. The forecasted unemployment rate was 8.7%.

February 2, 2012

HARRISBURG, Pa. — The Pennsylvania Department of Environmental Protection (DEP) recently awarded 46 small businesses $293,889 in grants to help them invest in energy-efficiency or pollution-prevention projects, and three dry cleaners—Quality Cleaners in Lemoyne, Steininger’s Laundry & Dry Cleaning in Selinsgrove, and Murrysville Cleaners in Murrysville—were among the recipients.

Quality Cleaners received a $7,500 grant to aid in the purchase and installation of a K4 hydrocarbon system to replace a perchloroethylene system (total project cost is $87,635). The business is owned by Barry Gordon.

Steininger’s Laundry and Dry Cleaning received a $7,500 grant to aid in upgrading to a Union drycleaning machine for greater solvent mileage and waste reduction (total project cost is $67,385). Owner of the company is Charles Steininger.

Murrysville Cleaners received a $7,500 grant to install a high-efficiency boiler, with a goal of reducing emissions (total project cost is $31,000). David Beatty is the owner.

January 30, 2012

SAN FRANCISCO — You may be experiencing pangs of envy as you congratulate this year's Plant Design Awards winners. A new plant can be a tremendous asset, but an existing plant can feel new again with some focused effort. Relatively minor revisions can improve productivity, boost morale, increase throughput and enhance profit.

Here are 10 ways to renew your existing plant:

10. REMOVE THE CLUTTER

Overcome the “pack rat” tendency to hold on to everything. This is a huge challenge for frugal owners, but clearly most excess/old equipment will never be re-activated. Even if you operate duplicate equipment and keep the defunct piece for parts, can the usable parts be more orderly?

How often have the boxes stored in the out-of-the-way places been opened? Do you know what they contain? Why are the contents being saved? Do they have any value that can be captured by use or sale?

Removing excess unused items of all kinds provides light, air and floor space for productive use and shows an organized approach to operating your business.

January 11, 2012

SAN DIEGO — Margaret’s Cleaners’ 22,000-square-foot plant, formerly an upholstery fabric outlet, was designed from the ground up for servicing couture garments and accessories. Work on the two-story structure began in summer 2009 and continues today.

“That’s who we are,” says Chuck Horst, president of the family-owned company and the plant’s designer. “We’re always making changes. I have two departments in a temporary home as we’re still getting the remainder of those departments set up. … The plant is 95% complete.”

Margaret’s services more than 150 fine retailers. It offers delivery throughout Southern California plus Las Vegas, and nationwide through CleanByMail.

THEY DO

Two professional photo studios are available to keep up with photography demands. One studio is used to document wedding gowns and other garments, before and after cleaning and restoration. The other is used exclusively for Margaret’s luxury wardrobe storage and archive service called Garde Robe.

January 3, 2012

PEMBROKE, Mass. — Tax time is here again. Before I give you some tax tips, I want to tell you to pay your fair taxes. I know that not all of you do.

While visiting a dry cleaner’s store, he said to me, “I pay myself a salary of $25,000, $500 a week. But I can’t make it on that. So I take another $20,000 out of here,” pointing to his cash register.

I looked around his small shop. This owner has worked hard 15 years to make his living. He’s doing no more business now than he was a decade ago, and he still does the lion’s share of volume himself. He works 50-55 hours a week processing clothes.

I ask myself, has he not progressed because he skims the top? Is he not interested in building a business? Is his only goal to make a living?

Would it have been different if he drew a fair salary, paid his fair share of taxes, and stayed focused on the business? I can’t say for certain, but I bet his unwarranted withdrawals have had something to do with his lack of progress.

December 21, 2011

ALBANY, Ga. — Equinox Chemicals has announced that it has acquired Adco Cleaning Products, based in Sedalia, Mo. Terms of the acquisition were not announced.

Equinox will move Adco’s manufacturing operations to its state-of-the-art manufacturing plant in Albany, according to Yalda Harris, Equinox’s executive vice president for Global Product Management. Dr. Jim Schreiner, Adco’s chief product technology officer, will also be relocating, she says.

Customer-service and order-taking staff will remain in Sedalia, and there will be no changes to the way customers or distributors order from Adco, Harris adds. The national sales team will remain the same.

Nine operator jobs and one office employee have been relocated to Albany, with many key employees receiving relocation package offers, according to Harris.

Equinox is a specialty chemical manufacturer with specialty research, innovation, product development and commercialization capabilities that reach markets spanning the globe, the company says.

December 20, 2011

SAN FRANCISCO — What a year it has been! Much about 2011 was erratic—the economy, sales trends, financial markets, even the weather. Plus, there were asteroids headed for earth, natural (and man-made) disasters, industry consolidation … and the necessity to proactively sell our services.

The uncertainty created by all these events affected our customers as well as our businesses. It has made budgeting and goal setting for the coming year a greater challenge than ever.

Although there were strong signs of improvement, there are no guarantees for 2012. If you feel that 2011 drove you to be reactive instead of proactive, now is the time to create your strategic and tactical plans for the year ahead.

Planning for the Future

As a business owner, you have worked to improve your efficiency, but this may not be enough to generate distinctive competitive advantages.

December 14, 2011

EVANSTON, Ill. — As we predicted here several months ago (Could The Unions Still Clean Up?), the National Labor Relations Board (NLRB) is continuing its pro-union agenda with the same thunder as a battleship blasting a broadside.

On June 21, the NLRB published the proposed changes it wants in rules governing union representation elections. When adopted, these rules will make the jobs of union organizers easier by handcuffing management and fast-tracking representation elections in which a company’s employees vote whether or not they wish to unionize.

Following the defeat in Congress of the Employee Free Choice Act, which would have allowed “card check unionization” and eliminated nearly all representation elections, union leaders are trying a different way to reach their easy organizing goals. They know “if you can’t legislate, regulate.” And the NLRB regulates labor relations in America.

December 12, 2011

EVANSTON, Ill. — As we predicted here several months ago (Could The Unions Still Clean Up?), the National Labor Relations Board (NLRB) is continuing its pro-union agenda with the same thunder as a battleship blasting a broadside.

On June 21, the NLRB published the proposed changes it wants in rules governing union representation elections. When adopted, these rules will make the jobs of union organizers easier by handcuffing management and fast-tracking representation elections in which a company’s employees vote whether or not they wish to unionize.

Following the defeat in Congress of the Employee Free Choice Act, which would have allowed “card check unionization” and eliminated nearly all representation elections, union leaders are trying a different way to reach their easy organizing goals. They know “if you can’t legislate, regulate.” And the NLRB regulates labor relations in America.

December 1, 2011

The National Labor Relations Board has postponed the implementation date for its new notice-posting rule to allow for enhanced education and outreach to employers, particularly those who operate small and medium-sized businesses.

The new effective date of the rule is Jan. 31.

The decision to extend the rollout period from November followed queries from businesses and trade organizations indicating uncertainty about which businesses fall under the Board’s jurisdiction, and was made in the interest of ensuring broad voluntary compliance. No other changes in the rule, or in the form or content of the notice, will be made, NLRB says.

Most private-sector employers will be required to post the 11-by-17-inch notice, which is available at no cost from the NLRB through its website, either by downloading and printing or ordering a print by mail.

November 28, 2011

SAN FRANCISCO — Since the November/December issue of American Drycleaner features fashion and fabricare, it might be opportune to examine the impact of the haute couture runway fervor on the day-to-day business of dry cleaning.

GOOD FOR BUSINESS

The obvious effect of the fashion previews is to help us determine what challenges may lay ahead in caring for the fashions that eventually arrive in our stores. The more important influence is likely much greater. Being attuned to fashion and the interests of passionate fashionistas is good for your business. And the fashion industry is the most direct path to reach these desirable, fashion-obsessed consumers.

The elusive next generation of young dry cleaning customers avidly follows fashion trends via all media, including electronic and print magazines. Fashion influence will direct them to your doors (or vans).