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Content about Insurance

March 12, 2013

CHICAGO — Long an offshoot, restoration has come into its own as add-on that can eclipse core dry cleaning business

CHICAGO — A late-night fire scorches a two-story home, but firefighters are able to douse the flames before the structure is destroyed. Still, the smoke and water damage is extensive. Now, in his time of greatest need, the homeowner turns to his insurance company to begin the process of getting his family’s lives back to normal.

So, who does the insurance provider turn to at a time like this? It’ll call in contractors to see about repairing and/or rebuilding the structure, but before that can happen, something has to be done about the family’s personal belongings. Can they be saved? Are they worth saving?

That’s when the smart adjuster calls in a dry cleaner that specializes in restoring garments and soft goods. Long an offshoot of dry cleaning, restoration has come into its own as the add-on that can easily eclipse the core business.

February 26, 2013

SAN FRANCISCO — Not for casual participant, faint of heart, timid, or the business unable to deal with uncertain volume and profit flow

SAN FRANCISCO — In the continual quest for more sales and profit, invariably the subject of diversification arises. Diversification discussions usually include the topic of disaster restoration, so it might be appropriate to explore the reasoning behind a major effort to diversify and particularly to expand in the arena of disaster restoration services.

Diversification into any new business is a serious commitment, but restoration may require even more exploration than other related businesses. The large potential orders are alluring, the processing sounds easy, and the volume can help utilize excess capacity.

It is normal to have this driving incentive to increase sales volume, which is absolutely legitimate with a few caveats. I’ll attempt to list considerations to ponder before deciding to capitalize on this potentially lucrative source of business.

November 14, 2012

NEW YORK CITY — Will premiums go down? Will it be easier to shop for insurance? Will available policies offer better coverage?

NEW YORK CITY — It’s the nation’s most comprehensive health insurance reform since Medicare. And it’s been endorsed as constitutional by the U.S. Supreme Court.

Now, how will the Patient Protection and Affordable Care Act (PPACA) affect your dry cleaning business? Will your premiums go down? Will it be easier to shop for insurance? Will the available policies offer better coverage? And will you be protected from those profit-busting price hikes that so often occur when one employee in a small group gets seriously ill?

We’ll answer your most important questions at the end of this article. Here’s one thing to get out of the way first, though: No employer will be required to provide health insurance. However, some employers, as you will see, will pay penalties if they do not provide insurance and their employees decide to buy insurance from the new statewide insurance pools.

October 10, 2012

ARDMORE, Pa. — Owners, shareholders and partners must decide what will happen to business when no longer in their control

ARDMORE, Pa. — Sooner or later, every dry cleaner thinks about retirement. For those who own a closely held or family business, retirement is more than just a matter of deciding not to go to work anymore. In addition to ensuring there will be enough money to retire, dry cleaning business owners, shareholders and partners must decide what will happen to the business when they are no longer in control.

An effectively developed succession plan can involve selling the business to provide a retirement nest egg, or continuation of the dry cleaning business, with gradual changes in management and/or control, to ensure a source of retirement income or any combination thereof.

One of the more important aspects of business succession planning is working out the financial pitfalls following the death of the business owner. That requires answering questions such as where the money to pay taxes will come from, or, if the business is a partnership, where the money to buy out the deceased partner’s share will come from.

September 20, 2012

RONKONKOMA, N.Y. — In a catastrophic situation, dry cleaners aren’t like every other business

RONKONKOMA, N.Y. — Ever wonder what it would be like to sell something that no one wants to use? Insurance is something that the customer hopes (and usually believes) they will never use. Unfortunately, disasters happen, and that’s when we need our insurance most.

The hours following a disaster can be stressful and heartbreaking, but your insurance company is there to help you get through it quickly and with as little loss of business as possible.

What should you do if you have to file an insurance claim? The procedure is similar no matter what type of claim: property, bailee, sign, auto, etc. But in a catastrophic situation, dry cleaners aren’t like every other business. Most businesses, at time of loss, are not dealing with customers’ claims in addition to their own needs.

Here are some tips to working through your insurance claim:

Document the Damage — Take photos of the damaged property immediately, even if it’s with your cell phone. The key in dealing with any insurance claim is documentation. Document everything from the very start.

June 6, 2012

HAYWARD, Calif. — New book singles out firm for creating “goose bump” moments

HAYWARD, Calif. — A new book describes fabric restoration company FRSTeam as a franchise that “…Wows Its Customers the Apple Way.”

In The Apple Experience: The Secrets to Building Insanely Great Customer Loyalty, author Carmine Gallo explores the methods and practices used by Apple and other innovative service pioneers like FedEx, Disney, The Ritz Carlton and Zappos.

FRSTeam was honored to be in the company of these leaders and singled out for the brand culture that has created “goose bump” moments, FRSTeam’s internal name for its “wow” customer service experiences.

In the narrative on his first meeting with FRSTeam President Jim Nicholas, Gallo reveals a common misconception after learning that FRSTeam is a fabric restoration service brand that restores clothing and other items after a smoke, fire, or water loss.

“Don’t you just pick up the damaged goods, restore them, and return them?” Gallo asks Nicholas.

May 9, 2012

RONKONKOMA, N.Y. — Local brokers need not be fired to access coverage

RONKONKOMA, N.Y. — Irving Weber Associates (IWA) has been working with local insurance brokers to offer their drycleaning clients protection at competitive rates for many years, but efforts to advise dry cleaners that they don’t need to fire their current broker to gain access to IWA’s insurance program hasn’t reached the audience it had hoped, the company says.

So, IWA has created a new division devoted exclusively to spreading the message that IWA wants to maintain local working relationships while providing dry cleaners and their local insurance brokers access to its coverage, says IWA President Adam Weber.

Christine (Tina) Brazier was selected to head the new division. “We want to educate the dry cleaners and their brokers about their access to our Fabricare Advantage Program, but also educate them on the many coverages designed to provide expanded protection to their business and that are rarely found in their current insurance products.”

John Leidner will serve as broker/agency liaison and Colleen Christner is responsible for marketing support.

January 23, 2012

BERKLEY, Mich. — The Certified Restoration Drycleaning Network (CRDN), an international organization of textile restoration specialists serving the insurance industry, has named Robert Murray its national sales and operations manager.

Murray spent four years as select customer sales executive with The Hartford. His background includes advanced marketing and business development skills, as well as operational expertise.

“To this position, Rob brings diverse experience with finance and environmental services in addition to his strategically important insurance expertise,” says CRDN CEO Wayne Wudyka. “He also provides hands-on knowledge of franchise ownership and multi-location business management, which will be particularly relevant for the CRDN operations he will guide and direct.”

January 4, 2012

PEMBROKE, Mass. — Tax time is here again. Before I give you some tax tips, I want to tell you to pay your fair taxes. I know that not all of you do.

Having said that, you should take full advantage of legitimate deductions.

Some Available Deductions

Basically, profit determination is a process of starting with revenue and deducting all expenses and costs from all activity that went into creating that inflow stream. Any amount of expenditure is deductible if it helped you, in any way, shape or form, to run your business.

Don’t forget to include:

August 30, 2010

BERKLEY, Mich. — For the fourth year in a row, Inc. magazine named the Certified Restoration Drycleaning Network (CRDN) one of America’s 5,000 fastest-growing private companies. Founded in 2001, CRDN has reported double-digit revenue growth every year.

June 22, 2010

CHICAGO — The details of the recently passed healthcare-reform bills and their impact on businesses can be confusing. A recent webcast from accounting firm Grant Thornton LLP offered an analysis of the reforms and their impact.

Presenters discussed the potential tax implications to employers and individuals, including tax penalties and other revenue-generating provisions. The webcast also discussed changes to Medicare and Medicaid, and more.

February 17, 2010

Tax season is here, and what are you going to do about it? “Don’t bug me,” you say, “I’ve got a business to run, orders to get out, employees to motivate, customers to satisfy. My accountant handles everything.”

Okay, but remember, you’ll spend extra money on accounting when you should be watching every expense carefully. More importantly, you’ll miss a great opportunity to build a keen understanding of your business.

September 1, 2009

BERKLEY, Mich. — Inc. magazine has named the Certified Restoration Drycleaning Network (CRDN) to its list of the 5,000 fastest-growing private companies in the U.S. for the third year in a row.

CRDN specializes in restoring garments and other fabric items damaged by smoke, fire, water, mold or other contaminants. The company reported growth of 72.1%, which it claims is the result of the ongoing education of the insurance industry about the cost-effectiveness of restoring damaged textiles rather than replacing them.

June 29, 2009

DAYTONA BEACH, Fla. — Two Brown & Brown subsidiaries have completed the acquisition of substantially all of the assets of Irving Weber Associates Inc.

With annualized revenues of approximately $4 million, Irving Weber specializes in insurance programs, primarily for the fabricare industry — comprised of drycleaners, linen supply, uniform rental and commercial laundry operations. Irving Weber also offers programs for other industries and has retail insurance agency operations.

May 25, 2009

RONKONKOMA, N.Y. — Irving Weber Associates (IWA) announced it will pay its 58th consecutive dividend to active participants of the IWA/Great Central Fabricare Industry Workers’ Compensation Safety Group.

August 25, 2008

BERKLEY, Mich. — Inc. magazine has named the Certified Restoration Drycleaning Network (CRDN) one of the fastest-growing private companies in the United States for the second year in a row.

August 11, 2008

OVERLAND PARK, Kan. — National Dry Cleaners Inc., the largest group of affiliated drycleaners in the United States with 231 stores in nine states, has filed for Chapter 11 bankruptcy protection. Its assets will be liquidated.

August 15, 2007

WASHINGTON, D.C. — The National Federation of Independent Business (NFIB) is applauding the U.S. Senate for passing an amendment early this month that calls on Congress to enact legislation this year on health-insurance reform for small businesses and the self-employed. While non-binding, the “Sense of The Senate” amendment was passed unanimously.

May 2, 2007

WASHINGTON, D.C. — Increasing costs are forcing small-business owners to drop healthcare coverage and embrace healthcare reform, says a new survey from the National Small Business Association (NSBA), while difficulty accessing capital is slowing growth.

May 2, 2007

WASHINGTON, D.C. — Increasing costs are forcing small-business owners to drop healthcare coverage and embrace healthcare reform, says a new survey from the National Small Business Association (NSBA), while difficulty accessing capital is slowing growth.