CHICAGO — In the spirit of Halloween, American Drycleaner asked members of the trade audience to answer which spooky scenario frightens them the most. And while there was a clear-cut No. 1 choice, every potential situation presented in the Wire survey received votes.
Top of the list—at 26.3%—was receiving a call from the Occupational Safety & Health Administration (OSHA) after it had received an anonymous complaint. Running a close second at 23.7% was a lengthy power outage. Third (15.8%) was “other,” including fears of going out of business and being investigated by the Environmental Protection Agency.
Other scenarios were a key piece of equipment is out of commission (13.2%), a big customer stops using your service (10.5%), a staff member injured on the job threatens to sue (5.3%), circumstances force a 10% cut in next year’s budget (2.6%), and an audit reveals that funds are missing (2.6%).
Operators were asked about the most frightening thing to have affected their store or plant. Some of the responses were:
