Dave Davenport, a former drycleaner with a 25-employee operation, once said to me: “This business only works when the boss is there. In the last eight years — except for long weekends — the only time I missed work was my honeymoon.”
Is that the case — that a drycleaner must work 52 weeks a year? That he must open and close the store because his help might be stealing? That he can take a vacation only at great peril? That when he’s gone, the help will goof off and the work won’t get done?