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May 20, 2013

COLUMBUS, Ga. — Alliance AutoGas assisted with switch to new propane-powered delivery vehicles

COLUMBUS, Ga. — Sun Ray Dry Cleaners has converted two of its GMC Savana service vans to run on clean propane autogas, the company reports.

Alliance AutoGas helped Sun Ray Dry Cleaners make the switch, and will also provide fuel supply, as well as train drivers how to safely operate and refuel the new propane-powered vehicles.

Additionally, Alliance’s AutoGas program includes the installation of an onsite fuel station, staff safety training, and ongoing technical support.

The initiative reportedly makes Sun Ray Dry Cleaners the first dry cleaner in the area to operate autogas vehicles, which coincides with its investment in more eco-friendly dry cleaning methods.

The new autogas vans are designed to reduce greenhouse gas emissions, harmful pollutants and fuel costs. Fleets operating on propane autogas save upwards of $2 per gallon on fuel versus gasoline, according to Alliance AutoGas.

Sun Ray Dry Cleaners has been serving customers in the Columbus and Fort Benning area for more than 80 years.

May 14, 2013

CHICAGO — Nearly two-thirds of dry cleaners have given pay raises on individual basis in last six months

CHICAGO — A majority of dry cleaners report they have given raises in the last six months, according to data from this month’s unscientific American Drycleaner Wire survey.

When asked if they’ve reviewed employee compensation in the last six months, 64.7% of respondents replied yes, saying they “raised pay on an individual basis,” while 23.5% “raised pay across the board.” Only 11.8% replied no, saying that they “did not raise pay.”

Coinciding with this trend, more than half of cleaners (52.9%) report that they pay their employees more than other plants in their market area. Roughly 41% of respondents have kept their pay rates about the same as other area plants. Just 5.9% report paying their staffers less than other plants in their area.

Just 17.6% of respondents report having had to lay off employees in the last 12 months for financial reasons.

May 13, 2013

BROOKLYN, N.Y. – Local business dry cleans more than 50 prom gowns for non-profit organization

BROOKLYN, N.Y. – Brooklyn-based Bridgestone Cleaners recently made prom season extra special for local teens by donating the professional dry cleaning of more than 50 prom gowns to Operation PROM’s Brooklyn chapter.

The dry cleaner had previously offered its downtown Brooklyn locations as drop-off points for the non-profit organization to help collect prom formal wear, like dresses and tuxedos, for less fortunate students.

A member of the Association of Wedding Gown Specialists, Bridgestone Cleaners has cleaned and cared for gowns of all occasions, the company says. Considering this, owner Ken Kinzer wanted to help the organization one step further this year by donating dry cleaning services.

“We met with the Operation PROM people and instantly recognized this was a good thing being done for Brooklyn’s young people, and we wanted to help,” he says.

Shaniqua Schloss, Operation PROM’s Brooklyn chapter director, was grateful for the assistance, citing Bridgestone as having played a fundamental role in making the organization’s first Free Prom Dress Giveaway a “huge success.”

May 8, 2013

HARTFORD, Conn. — French Cleaners gives away $1,800 in services to build up marketing database

HARTFORD, Conn. — French Cleaners, a member of the Hartford business community for more than a century, recently offered its customers a chance to win a free year of dry cleaning. Customers were invited to enter the month-long contest by providing a current e-mail address, and the promotion garnered more than 2,200 entries.

A longtime French Cleaners customer was randomly chosen to draw the winning entries on April 10. Vanessa Barneschi of West Hartford won the grand prize, a year’s worth of dry cleaning valued at $100 a month. Runner-up was Jennifer Chase, also of West Hartford, who will receive a year’s worth of dry cleaning valued at $50 a month.

“It was a really fun contest and brought a lot of positive feedback from our clients,” says Phil Cote, French Cleaners president.

April 29, 2013

FAIRFAX, Va. — Has spent majority of 33-year career in senior management positions

FAIRFAX, Va. — Reid Bechtle is the newly appointed chief executive officer for ZIPS Dry Cleaners, the Mid-Atlantic dry cleaning franchise chain has announced.

This comes on the heels of the company’s recent acquisition by JPB Capital Partners, a Maryland-based private equity firm that makes control investments in lower-middle market companies located primarily in the Mid-Atlantic and Southeast United States.

“ZIPS is the perfect opportunity to work with a proven franchisor and enhance a franchise network that is poised for aggressive growth,” Bechtle says. “Together with JPB Capital Partners, I look forward to moving ZIPS Dry Cleaners through its next phase of growth, including improved execution of the existing system and further geographic expansion of the concept.”

April 25, 2013

Join us for the Affiliate Meeting and Reception Friday June 21, 2013 at The Bourbon Vieux 501 Bourbon St New Orleans, LA 70130.

The Affiliate only meeting will run from 5:30 PM to 6:30 PM followed by an open reception for Affiliates and vendor partners from 6:30 PM to 8:30 PM.

We have reserved a block of rooms in the New Orleans Marriott for GreenEarth Affiliates. To book your room and receive the GreenEarth Affiliate discounted rate, please click here.

See you in New Orleans!

April 22, 2013

LAUREL, Md. — All DLI and TCATA members welcome at June 21 evening party at New Orleans’ Royal Sonesta Hotel

LAUREL, Md. — The Drycleaning & Laundry Institute (DLI) and the Textile Care Allied Trades Association (TCATA), both sponsors of the Clean Show, are partnering to host a “blockbuster meet-and-greet networking party” for DLI members and top industry suppliers at the upcoming Clean 2013.

All DLI and TCATA members are welcome at the party slated for 5:30 to 7 p.m. Friday, June 21, in the Royal Sonesta Hotel’s Grand Ballroom.

The cooperative effort between major industry associations is designed to strengthen ties between cleaners and the companies who supply them. The party is a way for both associations to thank members for supporting the industry, says DLI CEO Mary Scalco.

“The bond between cleaners and their suppliers is incredibly strong,” she says. “One of our most important roles at the Institute is to create opportunities for our members to associate, network, get together, or whatever you prefer to call it. By working with TCATA on this event, we are creating an informal atmosphere where suppliers and cleaners can relate on a personal level.”

April 17, 2013

COLUMBIA, Md. — Three members of JPB team to take seats on ZIPS board of directors

COLUMBIA, Md. — Private equity firm JPB Capital Partners has invested in Value Drycleaners of America LLC, the parent company of ZIPS Franchising LLC (“ZIPS”), one of the largest franchisors of retail dry cleaners in the Mid-Atlantic region. Terms of the transaction were not disclosed.

ZIPS began in 1996 with a group of eight dry cleaners in the Baltimore-Washington region and has grown to 36 franchise operations in Maryland, Virginia, Pennsylvania and Washington D.C.

“We believe that ZIPS has created great brand awareness and a unique model within the dry cleaning industry,” says Jim Bolduc, senior managing director of JPB Capital Partners. “With this foundation in place, and the combination of our capital and our team’s knowledge and experience in both retail and franchise operations, we believe that we can move the concept through its next phase of growth including improved execution of the existing system and further geographic expansion of the concept.”

April 16, 2013

The Ohio Cleaners Association, along with online marketing company SiteInSight, will present Marketing Your Cleaners to Attract More Customers, a workshop at the New Albany (Ohio) Public Library, on May 8.

Attendees will learn how to get the most bang for their buck when setting up a website and/or online marketing; how to convince people to like their dry cleaning business on Facebook, and why social media is important for their business; and the importance of websites and search rankings and how they relate to other types of advertising.

To learn more about the event, call the OCA at 614-228-4716 or visit www.ohiocleaners.org.

April 10, 2013

CHICAGO — Of planned DLI seminars, one featuring alternative solvents garnering most pre-show interest

CHICAGO — Roughly one-quarter of those responding to this month’s American Drycleaner Wire survey say they are planning to attend Clean ’13 in New Orleans, while another 36.8% are unsure at this point.

Approximately 37% of those responding to the unscientific survey say they will not be attending the biennial event slated for June 20-22 at the Morial Convention Center.

Asked about the biggest factor in favor of attending (whether they were personally planning to attend or not), 42.1% of respondents named “Exhibits of equipment and supplies.” Roughly 11% listed “Combining business and pleasure” as the chief factor, while equal shares of 5.3% look to Clean primarily for its “networking and socializing” opportunities or “educational sessions.” For a sizable portion (36.8%), “It’s all of the above.”

The Clean Show has been shortened from four days to three this year, which is OK with 52.6% of respondents. Approximately 16% “don’t care for this change,” and the remaining 31.6% are “indifferent.”

April 1, 2013

CANCUN, Mexico — DLI, NCA members share ideas, soak up sun

CANCUN, Mexico — When was the last time you shared ideas with industry peers on how to make your dry cleaning business more efficient, expand your customer base, or boost your bottom line?

More than 100 dry cleaning professionals traveled to a Cancun resort in January to exchange best practices during a joint conference sponsored by the Drycleaning & Laundry Institute (DLI) and the National Cleaners Association (NCA).

Brian Johnson, DLI’s director of education and analysis, called Secrets The Vine resort a “fantastic venue.” Attendees learned each other’s business secrets at daily, three-hour seminars. For example, motivational speaker and author Jack Mitchell discussed his “Hug Your Customers” philosophy that helps his business operating men’s and women’s specialty stores to thrive.

“His methods were fascinating,” says Johnson, explaining that “hugs” are unexpected gestures like placing a birthday card in a customer’s suit pocket.

March 27, 2013

CHICAGO — Unlike last February, no help from weather this year

CHICAGO — Dry cleaning sales were a mixed bag in February, with two regions reporting minimal to modest gains while the other two lamented losses around 6%, according to results of this month’s AmericanDrycleaner.com StatShot survey.

An unseasonably warm, dry winter helped sales rebound in February 2012, but the weather wasn’t quite so favorable this February.

The West had the largest month-to-month sales increase at 3.5%. The South followed with a slight bump of 0.5%. Respondents from the Midwest and the Northeast saw their sales fall into the red—by 5.3% and 6.6%, respectively.

“Volume is down. Nothing else has changed dramatically, but sales have dropped off in first-quarter 2013,” says a cleaner from the Northeast. “We are down almost 5%, and I am trying to figure out why.”

“Conditions are stable but not improving,” says a Midwest respondent. “January sales gains were wiped out by snow days in February.”

March 21, 2013

INDIANAPOLIS — You don’t have to look far to realize the wide range of computer choices that cleaners have

INDIANAPOLIS — You don’t have to look far to realize the wide range of computer choices that cleaners have. Having more options is great. In many ways, the ability to choose allows you to find the best-fitting computer system.

But that same range of choices can easily be overwhelming, too. It contributes to the fear that you may choose the wrong computer. From a cost view, computers can take a sizable percentage of your total operating budget. A good choice will lead to where costs, compared to returns, are minimal. The gains you experience are far above whatever you paid.

Writing this column takes me back, I hate to admit, about 20 years. I was with a small company that focused on “contract programming.” This is back when most companies had what were called mini, or mainframe, computers. PCs were just coming out. There was no universally accepted operating system.

March 20, 2013

KANSAS CITY, Mo. — Europe-based Koblenz & Partner is new “Master Licensor” for Russia

KANSAS CITY, Mo. — GreenEarth Cleaning LLC has signed Koblenz & Partner as a new “Master Licensor” for Russia, GreenEarth reports.

Headquartered in Germany and Luxembourg, Koblenz & Partner has been providing laundry and dry cleaning equipment and technologies to dry cleaners, laundries, hotels and hospitals in Russia for more than 30 years.

The exclusive licensing agreement enables Koblenz & Partner to move forward to satisfy the fabricare needs of Russia’s fashion-forward, eco-conscious customers, GreenEarth says.

Koblenz & Partner sought to partner with GreenEarth due to the unique fabricare and environmental benefits of GreenEarth’s silicone-based dry cleaning process.

With the addition of this Master License, GreenEarth is now licensed in 44 different countries. It has more than 1,600 “Affiliate” licenses worldwide.

March 18, 2013

CHICAGO — First plant is 2,000-square-foot end cap in Mokena, Ill., shopping center

CHICAGO — Martinizing Dry Cleaning franchise reports the opening of the first of five stores planned in the south and southwest Chicago suburbs.

New franchisee Vince Aversano was awarded the five-store exclusive development rights to the south-southwest suburbs of Chicago, which include the Illinois villages of Frankfort, Mokena, Orland Park, New Lenox, Tinley Park, Joliet, Palos Heights, Oak Forest, and Romeoville.

Aversano’s plant is a 2,000-square-feet (with another 500 square feet of “flex-space”) end cap located in the Mokena Towne Square shopping center. The dry cleaning/shirt laundry features a Union GreenEarth™ 60-pound dry cleaning machine, a full lineup of Unipress™ dry cleaning and shirt pressing equipment, and a Wascomat wetclean-capable washer and dryer. His point-of-sale device is powered by CleanSuite™.

Prior to becoming a Martinizing franchisee, Aversano was the head of communications at Rotary International. “Working for Rotary gave me the chance to meet a lot of business leaders who work tirelessly to make their communities better,” he says.

March 12, 2013

CHICAGO — Long an offshoot, restoration has come into its own as add-on that can eclipse core dry cleaning business

CHICAGO — A late-night fire scorches a two-story home, but firefighters are able to douse the flames before the structure is destroyed. Still, the smoke and water damage is extensive. Now, in his time of greatest need, the homeowner turns to his insurance company to begin the process of getting his family’s lives back to normal.

So, who does the insurance provider turn to at a time like this? It’ll call in contractors to see about repairing and/or rebuilding the structure, but before that can happen, something has to be done about the family’s personal belongings. Can they be saved? Are they worth saving?

That’s when the smart adjuster calls in a dry cleaner that specializes in restoring garments and soft goods. Long an offshoot of dry cleaning, restoration has come into its own as the add-on that can easily eclipse the core business.

March 11, 2013

COMMERCE, Calif. — Meeting features Christopher White, executive director of America’s Best Cleaners

COMMERCE, Calif. — The SoCal Cleaners Association (SCCA) will host Improving Your Customers’ Experience and Your Bottom Line, a presentation by Christopher White, executive director of America’s Best Cleaners, during the association’s upcoming March 20 meeting.

White has more than 25 years of experience working in the dry cleaning industry and has risen “to the very highest level in the profession,” SCCA says. He has extensive knowledge of textile cleaning and finishing techniques and is recognized as an industry leader in operational systems, database management, staff development and team building.

He will discuss developing an exceptional client experience by catering to specific needs of clients through individual services provided by the front-end team, and how to develop these needs into specific “nudges” that increase the client’s overall experience while also increasing the bottom line.

SCCA says takeaways will include:

March 6, 2013

MILWAUKEE — He was inductee of Wisconsin Fabricare Hall of Fame, among other industry honors received over the years

MILWAUKEE — American Drycleaner has learned of the recent death of James H. “Jim” Fitzgerald Sr., president of Herb Fitzgerald Co., a laundry and dry cleaning equipment distributor headquartered in Butler, Wis. He died Jan. 3 at the age of 85.

james fitzgeraldFitzgerald is an inductee of the Wisconsin Fabricare Hall of Fame, among other industry honors he received over the years.

Surviving him are his children, Jim, Jeff, Dann and Janell; eight grandchildren; and two great-grandchildren. He was preceded in death by his wife of 53 years, Dolores.

Memorial contributions may be made to Lumen Christi Catholic Church, 138 W. Buntrock Ave., Thiensville, WI 53092.

March 4, 2013

WASHINGTON — Borrowers of SBA-backed loans gain greater access to capital, have less paperwork under proposed rule changes

WASHINGTON — Borrowers and lenders of U.S. Small Business Association-backed loans will have greater access to capital and less paperwork as a result of a proposed regulation aimed at streamlining the application process while strengthening oversight and program integrity.

“Streamlining and simplifying has been a key focus of our agency over the last few years,” says SBA Administrator Karen Mills. “The changes are the latest steps to reduce paperwork burden, with our eye on the larger goal of expanding access to capital and giving entrepreneurs and small-business owners the financial resources to grow and create jobs.”

The SBA proposes the new measures after extensive consultations with lenders and borrowers to identify the greatest challenges they face and find ways to reduce barriers to making and accessing loans, while still maintaining strict oversight.

Among the proposed changes are:

February 28, 2013

NEW YORK — DEP will work with affected businesses over next year to implement new rule ahead of enforcement date

NEW YORK — Beginning next February, New York City dry cleaners will be required to disclose to consumers the primary chemicals used in their dry cleaning process, says the New York City Department of Environmental Protection.

About 1,400 dry cleaning businesses throughout the Big Apple will be required to list the chemicals and a link to information about their health effects, so that consumers can access their potential impact.

DEP will work with affected businesses over the next year to implement the new rule ahead of the enforcement date.

“The local dry cleaner is an essential part of life for most New Yorkers, and it is important that information about all the chemicals used by these businesses is available,” says DEP Commissioner Carter Strickland. “At virtually no cost to businesses, this rule will ensure that this important public health information is available to the public.”

February 27, 2013

CHICAGO — West, South also report higher annual sales in 2012 than prior year

CHICAGO — Three of four regions reported better dry cleaning sales for January, led by the West with its 9.1% sales increase compared to January 2012, according to results of the latest AmericanDrycleaner.com StatShot survey.

The South saw its month-to-month sales rise 1.4%, followed closely by the Midwest at 0.4%. The Northeast was alone in posting declining sales, down 1.0% for the period.

Annual comparative results were slightly more varied across the country. The West was again the leader, with 2012 annual sales increasing 5.3% from 2011. The South’s 2012 sales were 1.4% higher than the previous year’s. But the Midwest (down 1.5%) and the Northeast (down 0.3%) saw their annual sales slip.

February 25, 2013

BROWNSBURG, Ind. — He oversaw the commercial laundry and dry cleaning equipment distributor’s Indiana division

BROWNSBURG, Ind. — William W. “Bill” Haiges, the co-owner and operator of commercial laundry and dry cleaning equipment distributor Haiges Machinery Inc., died Feb. 17 at the age of 66. Haiges oversaw the Indiana division of the company, which is headquartered in Huntley, Ill.

He was a 1964 graduate of Dundee (Ill.) Community High School and served in the U.S. Air Force during the Vietnam War.

Surviving him are his wife, Victoria; four children, Kimberly Haiges-Navarro, Darrin Haiges, Brian Haiges and Timothy Haiges; four stepchildren; and nine grandchildren. Other survivors include his former wife and the mother of his children, Diane Haiges; and two brothers, Robert Haiges and Lee Haiges.

Funeral services were held Saturday in West Dundee, Ill., followed by burial with military honors in East Dundee.

Memorials may be made to The Animal House Shelter, 13005 Ernesti Rd., Huntley, IL 60142.

To leave an online condolence, visit the Miller Funeral Home’s website.

February 18, 2013

KENNER, La. — Co-founder of Pellerin Milnor Corp. held 18 patents for various laundry machinery

KENNER, La. — Norvin L. Pellerin, the co-founder of laundry equipment manufacturer Pellerin Milnor Corp., died Feb. 11, the company reports.

“Norvin took pride in offering the very best to his customers, family, and friends throughout the world,” Milnor says. “He was a true visionary, who held 18 patents for various laundry machinery and pioneered top-transfer continuous batch washing. … Norvin’s design and engineering expertise, as well as his leadership, revolutionized the laundry industry.”

Pellerin won many awards, including Tulane University’s School of Engineering Alumnus of the Year in 1996, the National Association of Institutional Linen Management (now the Association for Linen Management) Hall of Fame in 1998, The Rudolph Maglin Lifetime Achievement Award for Associate Members from TRSA in 2004, and the Junior Achievement Hall of Fame Laureate in 2012.

Surviving Pellerin are his wife of 63 years, Sue; two sons, Jim Pellerin and Curtis Pellerin; two daughters, Julie Bukrey and Renee Gordon; 13 grandchildren; and five great-grandchildren.

February 14, 2013

BERKLEY, Mich. — Their positions are director of training and national sales manager for the West

BERKLEY, Mich. — The Certified Restoration Drycleaning Network shawn fair(CRDN), an international organization of textile restoration specialists serving the insurance industry, has added two new staff members to its corporate management team: Shawn Fair, director of training, and David Grant, national sales manager.

Fair is responsible for the development and implementation of internal and external training, enabling CRDN to enhance the breadth and depth of its educational programs. Prior to joining CRDN, Fair spent 15 years in executive sales, management and training in the telecom and wireless industries. He has served as a director of sales and as training executive.