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Research Center

case study: cleaver-brooks

A Case Study by Cleaver Brooks: Boilers—Pre-Mix Burner and Modulating Controls

When Tom Ustanik, co-owner of Lansing Ill.-based Lansing Cleaners, was in the market for a new boiler, he wanted one...


White Paper: The Effects of Social Media

Having a website isn’t enough anymore. Why do you see politicians and huge corporations on Facebook? Why are...


going green

Research Paper: How to Profit by Going Green: Simple Strategies That Are Friendly to The Earth & The Bottom Line

Drycleaners are familiar with the power of an “ecofriendly” message. Indeed, many operators were at the...


attracting customers

Research Paper: Attracting Customers & Increasing Profits—Drycleaning Marketing 101

Those familiar with marketing only as consumers might think that it's something only large companies with lots of...


design and construction thumbnail

Research Paper: Laundry Design & Construction—Creating the Ideal Workflow

A laundry operation, whether it be an on-premise laundry (OPL) or a textile rental plant, lives or dies depending on...


corral laundry costs

Research Paper: Cheap Ways to Corral Laundry Costs—Cost Control for Textile Services

Money is tight all over, even in the laundry. On-premise laundry managers rarely enjoy much spending freedom, while...


laundry chemicals and dispensing

Research Paper: Laundry Chemicals & Dispensing—Finding the Right Chemistry

Textile care is one big puzzle, and it’s up to each laundry manager to see that all the pieces are assembled in...


proper equipment mix

Research Paper: The Proper Equipment Mix—Self-Service Laundry Management

There are many elements that contribute to the success of a self-service laundry, but it's hard to ignore the...


designing your store

Research Paper: Designing Your Store—Self-Service Laundry Management

To some customers, most self-service laundries look alike. Operators know better. While there aren’t many...


selling your services

Research Paper: Selling Your Service—Self-Service Laundry Marketing

The self-service laundry industry has never been known for great marketing. If you fall into the category of "...