Management Files

Howard Scott is a longtime industry writer and drycleaning consultant, and an H&R Block tax preparer specializing in small businesses. He welcomes questions and comments, and can be reached by writing Howard Scott, Dancing Hill, Pembroke, MA 02359.

Fred S. Steingold practices law in Ann Arbor, Mich., for the firm of Hamilton, Judge, Schroer & Steingold, PLC. He is the author of The Legal Guide for Starting and Running a Small Business and The Employer's Legal Handbook, published by Nolo Press.

William J. (Bill) Lynott is a freelance writer whose work appears regularly in leading trade publications and newspapers, as well as consumer magazines including Reader’s Digest and Family Circle. You can reach Lynott at lynott@verizon.net.

Carolyn B. Nankervis is president of MarketWise Consulting Group, Appleton, Wis. Her firm specializes in small-business market research and highly detailed mystery-shopping programs. She can be reached at carolyn.nankervis@marketwi.com, 920-735-4970.

Diana Vollmer is managing director of Methods for Management (MFM) Inc., a consultancy specializing in drycleaning businesses. You may contact her at dvollmer@mfmi.com, 415-577-6544.

Diana Vollmer is managing director of Methods for Management (MFM) Inc., a consultancy specializing in drycleaning businesses. You may contact her at dvollmer@mfmi.com, 415-577-6544.

Howard Scott is a longtime industry writer and drycleaning consultant, and an H&R Block tax preparer specializing in small businesses. He welcomes questions and comments, and can be reached by writing Howard Scott, Dancing Hill, Pembroke, MA 02359.

Mariah E. de Forest is vice president of Imberman and De Forest Inc., a national human resources consulting firm. She can be reached via e-mail at IMBandDEF@aol.com.

Mariah E. de Forest is vice president of Imberman and De Forest Inc., a national human resources consulting firm. She can be reached via e-mail at IMBandDEF@aol.com.

Howard Kaschyk is a consultant with The Marketing Shop. He holds an MBA and has worked in computer database systems for more than 20 years, most with the dry cleaning industry. He can be reached at 6784 Stanhope Way, Indianapolis, IN 46254; phone 317-387-9277; e-mailhowardk@marketingshop.com, or visit therealmarketingshop.com.