Dr. John Spomar Jr., DBA, CED, is a charter member of EPA’s NEPT program and chairman of the Illinois Alternative Solvents Coalition. Spomar operates Norco Cleaners, 1320 E. Dolton Ave., Dolton, IL 60419; phone, 708-841-6220; fax, 708-841-6222. E-mail norcocleaners@aol.com.
CHICAGO — The telephone is essential to any business. We have an answering machine that takes messages from our (mostly commercial) drycleaning customers and helps us plan the following day’s route schedule.