Author Bios
Ian P. Murphy is a freelance writer based in Chicago, and was the editor of American Drycleaner from 1999 to 2011.
RANCHO BERNARDO, Calif. — A California drycleaner recently returned $2,000 in cash to a customer after she had left it in a pocket.
Muoi Leiu, an employee at Park Avenue Dry Cleaners in Rancho Bernardo, discovered the money in a jacket pocket just before Christmas and alerted operator Hung Tran. Tran called the customer three times before reaching her and returning the cash.
CHICAGO — Asked about their goals for the New Year, more than one-third (38.1%) of drycleaners responding to this month’s Wire survey say they’ve made resolutions affecting their business and personal lives. The equivalent number (38.1%) hadn’t made any New Year’s resolutions, and almost one-quarter (23.8%) answered “Not yet.”
CHICAGO — The runners-up in the 50th Annual Plant Design Awards were a repurposed Sears Hardware store and an innovative “green” design that incorporates natural light.
Hallak Cleaners knocked out walls and moved every piece of equipment to expand its single production facility without taking a day off, earning it Best Plant Design in the 50th Annual Plant Design Awards.
CHICAGO — Affiliates of Leading Cleaners Internationale (LCI), a consortium of high-end operators, came together recently in Chicago for an in-depth educational meeting.
This fall program brought LCI affiliates to the Windy City from throughout North America for ongoing development of ownership skills. LCI executive coordinator Barry Gershenson welcomed members and guests to the two-and-a-half-day meeting.
