Ian P. Murphy is a freelance writer based in Chicago, and was the editor of American Drycleaner from 1999 to 2011.
CHICAGO — Sometimes we revel in the failures of others. We say things like “I knew they couldn’t do it,” “I was sure they’d fail” or “I told you it wouldn’t work.” These comments build our confidence in our own opinions and may improve others’ perceptions of our abilities. It’s human nature and we can’t resist it, but there may be more we can learn from these experiences.
CHICAGO — While the vast majority of women enjoy shopping for clothes, according to a new study from the Chicago offices of the global market-research firm Mintel, they increasingly avoid garments that have to be drycleaned.
Some 87% of women have gone clothes-shopping for themselves in the past year, the study says, and 84% made a purchase. But three out of four women who shop (75%) say they avoid items that require professional care.
CHICAGO — The Merit Awards in the 50th Annual Plant Design Awards went to six drycleaners from every corner of the country. The second and final part of this story details three of those winners: J. Carl Cleaners, Sunset Cleaners and Weldon Cleaners.
LOS ANGELES — To maintain his signature six-pack, Jersey Shore television personality Mike "The Situation" Sorrentino lives by the motto GTL: "Gym-Tan-Laundry." And a new partnership with The Green Garmento will offer a line of reusable bags imprinted with the GTL slogan and logo.
CHICAGO — The Merit Awards in the 50th Annual Plant Design Awards went to six drycleaners from every corner of the country. Part one of this story details three of the winners: Dubin Cleaners, Encore Cleaners and Image Cleaners.
Dubin Cleaners & Laundry, Farmington Hills, Mich.
Dubin Cleaners’ new plant anchors a strip mall and offers customers a “unique” cleaning experience, third-generation operators Andy and Sandy Dubin say.
RANCHO BERNARDO, Calif. — A California drycleaner recently returned $2,000 in cash to a customer after she had left it in a pocket.
Muoi Leiu, an employee at Park Avenue Dry Cleaners in Rancho Bernardo, discovered the money in a jacket pocket just before Christmas and alerted operator Hung Tran. Tran called the customer three times before reaching her and returning the cash.
CHICAGO — Asked about their goals for the New Year, more than one-third (38.1%) of drycleaners responding to this month’s Wire survey say they’ve made resolutions affecting their business and personal lives. The equivalent number (38.1%) hadn’t made any New Year’s resolutions, and almost one-quarter (23.8%) answered “Not yet.”
CHICAGO — Affiliates of Leading Cleaners Internationale (LCI), a consortium of high-end operators, came together recently in Chicago for an in-depth educational meeting.
This fall program brought LCI affiliates to the Windy City from throughout North America for ongoing development of ownership skills. LCI executive coordinator Barry Gershenson welcomed members and guests to the two-and-a-half-day meeting.