Martin Young
November 15, 2011
CONCORD, N.C. — If you have been in the industry for less than three years, if you have never received formal training in the “ins and outs” of garment...
Rick Siegel
October 26, 2011
LOS ANGELES — I have shopped all over the world: in Toronto, I shop at Rochester Big and Tall. In New York, Rochester Big and Tall. In London, Rochester; Chicago,...
Bill Lynott
October 25, 2011
CHICAGO — When it comes to investing your money, there’s more than enough pessimism to go around, and nowhere is it easier to find than in today’s...
Jean Teller
October 24, 2011
CHICAGO — Both U.S. job growth and unemployment claims experienced slight improvements in September.
Secretary of Labor Hilda Solis reported on the September job...
Mark E. Battersby
October 19, 2011
ARDMORE, Pa. — Thanks to the 100% “bonus” depreciation write-offs created by the Tax Relief, Unemployment Insurance Reauthorization and Job Creation Act...
Mark E. Battersby
October 18, 2011
ARDMORE, Pa. — Thanks to the 100% “bonus” depreciation write-offs created by the Tax Relief, Unemployment Insurance Reauthorization and Job Creation Act...
Diana Vollmer
October 13, 2011
SAN FRANCISCO — Why would you want to share information with employees? When times are tough, you keep the bad news, tight cash flow and potential layoffs all to...
Bruce Beggs
October 5, 2011
CHICAGO — The decline of Blockbuster’s DVD rental business that led to bankruptcy and the closure of hundreds of its brick-and-mortar stores across the country...
Bruce Beggs
October 4, 2011
CHICAGO — The decline of Blockbuster’s DVD rental business that led to bankruptcy and the closure of hundreds of its brick-and-mortar stores across the country...
Howard Scott
September 28, 2011
PEMBROKE, Mass. — Family Drycleaners, in Hull, Mass., sells children’s toys in its front-counter section. Dolls, games and wooden toys are its stock in trade....
Martin Young
September 27, 2011
CONCORD, N.C. — I was interviewed recently for one of those all-too-common consumer reports on drycleaning. The reporter recounted horror stories at the...
Jean Teller
September 22, 2011
CHICAGO — Early September brought a new proposal—the Americans Jobs Act—from President Barack Obama, which includes incentives for small-business owners...
Rick Siegel
September 20, 2011
LOS ANGELES — When I was 21, after getting fired from the radio station I was selling advertising time for—badly—I started my own advertising agency.
I...
Bill Lynott
September 15, 2011
CHICAGO — Inflation affects us all. Even when it is coasting along at what might seem to be a harmless rate, it eats away at the buying power of the dollar.
When...
Diana Vollmer
September 7, 2011
SAN FRANCISCO — Sales, revenue, income … whatever you want to call it, it’s the one thing you always want more of. It’s an easy thing to want but...
Mariah E. de Forest
September 7, 2011
EVANSTON, Ill. — By focusing on the cultural values of their growing foreign-born Latino workforce, drycleaning plants and laundries can boost productivity, lower...
Mariah E. de Forest
September 6, 2011
EVANSTON, Ill. — By focusing on the cultural values of their growing foreign-born Latino workforce, drycleaning plants and laundries can boost productivity, lower...
Howard Scott
August 25, 2011
PEMBROKE, Mass. — Are you frustrated? Has the business got you down? Are you tired of dealing with the same old complaints?
Do you think your employees are taking...
Rick Siegel
August 18, 2011
LOS ANGELES — There’s a drycleaner in my neighborhood that brags that, “The only greener way to care for your clothes is to use a rock and a stream....
Bill Lynott
August 16, 2011
CHICAGO — Judging from my e-mail, it’s not difficult to find savers and investors who are questioning the conventional wisdom when it comes to investing their...
Diana Vollmer
August 10, 2011
SAN FRANCISCO — Generally speaking, smaller drycleaning stores hire babysitters. Wikipedia defines babysitting as “the practice of temporarily caring for a...
Howard Scott
August 3, 2011
PEMBROKE, Mass. — I meet lots of drycleaners who are looking to sell. There’s nothing wrong with that, but there is a time to sell and a time not to sell. This...
Martin Young
August 1, 2011
CONCORD, N.C. — The stain-removal seminar was arranged for operators with less than 18 months experience. Just back from a break, I had started my discussion of...
Diana Vollmer
July 14, 2011
SAN FRANCISCO — Great strides have been made in the development of labor-saving devices for the drycleaning industry. Of course, these improvements are miniscule in...
Rick Siegel
July 7, 2011
CHICAGO — Going to a trade show is a bit like making professional New Year’s resolutions. You see a new innovation or service, maybe learn about a different...
