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Operations

48th Annual Plant Design Awards: Special Honors Winners

Outstanding Central Plant: DC Center Cleaners, Woodside, N.Y. Operator Albert Lee had already consolidated production into a central plant once to handle growth, and his...

Plant Design Awards Grand Prize Winner: D.O. Summers Cleaners

Representing the third of four generations of Goldbergs to operate the 125-year-old Cleveland-based chain, Brett Goldberg entered the latest D.O. Summers plant in American...

Auto Assembly and Knowledge Creep

One of the jobs of a firm is to transform "inputs" of labor and capital into "outputs" of product and service. For most of us, that means using money...

Auto Assembly and Knowledge Creep

One of the jobs of a firm is to transform "inputs" of labor and capital into "outputs" of product and service. For most of us, that means using money...

What's the Difference Between Starch and Sizing?

Q: What’s the difference between starch and sizing? Can spray starch be used in place of sizing? A: Starch is used to stiffen fabrics such as shirt collars and...

Carolina Conversion

SOUTHPORT, N.C. — When Bill and Linda May, proprietors of River Run Cleaners in Southport, N.C., switched to a new hydrocarbon system, they thought they might save...

Practice Your Regluing Technique

Using a syringe to reglue sewn cuffs and hems eliminates the need to tear out and resew linings. But you can’t see the glue going into the hem, so you should...

Cleaning the Latest Fashions Safely

When one thinks of haute couture, one thinks of the emaciated models who never smile and walk like they have a displaced hip as they show off world-famous designers...

Make Stains Vanish without a Trace

Exceeding customer expectations is about taking the time to do things right. It’s about spending the time necessary to remove the last traces of a stain. It’s...

Wise Investors Stray from the Herd

When it comes to investing money, human nature likes to play tricks on us. When the stock market is reaching new highs, we can’t wait to jump in. When it stumbles...

Resisting a Financial Panic

Since the end of summer, times have been getting tough. It seems like the financial establishment is collapsing from within. In Washington, our current leaders are running...

Weeding Out the Bad Seeds

Employees are like weeds. They’re usually “green” when I hire them, and unless they’ve worked at another plant, they think they can make up their...

The Bailout’s Breaks: Wall Street Rescue Provides Tax Credits, Deductions (Part 2 of 2)

The Emergency Economic Stabilization Act of 2008 (EESA) is designed to solve the credit crunch in the financial markets, but it’s also one of the biggest tax bills...

The Bailout’s Breaks: Wall Street Rescue Provides Tax Credits, Deductions (Part 1 of 2)

Talk about last-minute changes to the tax code! The primary purpose of the Emergency Economic Stabilization Act of 2008 (EESA) is to solve the credit crunch in the...

How Can I Stretch and Soften a Sweater with Felted Yarns?

Q: How do I stretch out and soften a sweater vest that has “tightened up?” It hasn’t shrunk too badly. A: From your description, it sounds like the...

Three Predictions for 2009

As I write this, the financial world is in turmoil. Consumer confidence is at near-record lows, the subprime mortgage mess shows no sign of letting up, and bank failures...

Prepare for Tax Time Early

Most drycleaners take their paperwork to their accountant just before the April 15th deadline and hope for the best. But by being proactive, you can fine-tune the outcome...

Give Thanks for Holiday Stains

I’ve always said that if people could hit their mouths, I would go broke. And as we approach the season of family gatherings around the table, I’d like to...

Selling Out at a Market Low

“The world has changed, and not for the better.” –Tom Brokaw, Oct. 7, 2008 The drycleaning industry has seen tough times lately. We have seen...

The Environmental Side of the Sale

It is beyond comprehension why anyone would consider buying or selling a drycleaning plant before conducting an evaluation and inspection. And yet, it happens all the time...

How Can I Protect Ties in Cleaning?

Q: Are there any tips for cleaning ties? They always seem to shift during cleaning, and the seams always come apart. A: Ties must always be cleaned in a net bag. Tube-...

Not Your Father's Customers

There’s been a lot of talk about change lately — especially among the politicians competing to represent us. And for many years, industry leaders have been...

State of the Solutions: A Look at Perc’s Alternatives

CHICAGO — As perc is slowly phased out of lawful use, the industry’s longtime favorite continues to face sporadic, localized ban threats, recently in New...

Making an Investment in Bonds

Whether your portfolio is large or small, you must put your money somewhere. You can choose from mutual funds, individual stocks and bonds, or simply stash away your cash...