John Spomar Jr.
October 23, 2012
DOLTON, Ill. — New state law blurs dry cleaner focus on providing good service: Spomar
DOLTON, Ill. — Illinois is once again a leader in making it more difficult to own and...
Carolyn B. Nankervis
October 18, 2012
APPLETON, Wis. — Dry cleaners can use mystery shopping to evaluate, identify and change CSR behaviors at the counter
APPLETON, Wis. — When my husband and I bought our house,...
Mark E. Battersby
October 10, 2012
ARDMORE, Pa. — Owners, shareholders and partners must decide what will happen to business when no longer in their control
ARDMORE, Pa. — Sooner or later, every dry cleaner...
Mark E. Battersby
October 9, 2012
ARDMORE, Pa. — Owners, shareholders and partners must decide what will happen to business when no longer in their control
ARDMORE, Pa. — Sooner or later, every dry cleaner...
Howard Scott
October 4, 2012
PEMBROKE, Mass. — Bad-mouthing a company or its key individuals is unacceptable employee behavior
PEMBROKE, Mass. — This actually happened to a dry cleaner friend of mine....
Bill Lynott
October 2, 2012
CHICAGO — Making investment decisions not as easy these days
CHICAGO — There was a time not so long ago when decision-making for savers and investors was a relatively easy...
Diana Vollmer
September 27, 2012
SAN FRANCISCO — If you are not actively selling your business, you are actively re-buying it yourself every day
SAN FRANCISCO — Owners often ask how to prepare their dry...
Diana Vollmer
September 25, 2012
SAN FRANCISCO — If you are not actively selling your business, you are actively re-buying it yourself every day
SAN FRANCISCO — Owners often ask how to prepare their dry...
Adam Weber
September 20, 2012
RONKONKOMA, N.Y. — In a catastrophic situation, dry cleaners aren’t like every other business
RONKONKOMA, N.Y. — Ever wonder what it would be like to sell something that no...
Bruce Beggs
September 19, 2012
LONG BEACH, Calif. — Nothing is more integral to a service-oriented business than pleasing customers
LONG BEACH, Calif. — Providing good customer service was a common theme...
Bruce Beggs
September 18, 2012
LONG BEACH, Calif. — Nothing is more integral to a service-oriented business than pleasing customers
LONG BEACH, Calif. — Providing good customer service was a common theme...
Howard Scott
September 6, 2012
PEMBROKE, Mass. — Hey Mr. Strip Mall Dry Cleaner, try making your storefront expressive
PEMBROKE, Mass. — If your dry cleaning shop is in a strip mall, I’m sorry to tell you...
Bill Lynott
September 4, 2012
CHICAGO — If you haven’t yet set up your own retirement savings plan, you can’t afford to delay
CHICAGO — Whether you’re just getting started in your dry cleaning business or...
Diana Vollmer
August 28, 2012
SAN FRANCISCO — More you know about customers, more you can engage them with services
SAN FRANCISCO — The more you know about your customers, the more you can engage them...
Mark E. Battersby
August 22, 2012
ARDMORE, Pa. — What steps can a dry cleaner take to improve the creditworthiness of his/her business?
ARDMORE, Pa. — Things go a lot easier when potential lenders, suppliers...
Mark E. Battersby
August 21, 2012
ARDMORE, Pa. — With stronger credit, a business can borrow at a lower cost, with more favorable terms
ARDMORE, Pa. — Things go a lot easier when potential lenders, suppliers...
John Spomar Jr.
August 20, 2012
DOLTON, Ill. — State of Illinois notice gives UST facilities three weeks to fulfill training requirements
DOLTON, Ill. — During the second week of July, I received a notice...
Bill Lynott
August 2, 2012
CHICAGO — Six important scenarios you may encounter, and advice to help make the best choice
CHICAGO — Life would be easier if you didn’t have to make so many tough business...
Bruce Beggs
July 26, 2012
CHICAGO — Each start-up is unique, but there are basic guidelines to follow
CHICAGO — Opening a new dry cleaning business is a big step, whether you’re coming in fresh to the...
Bruce Beggs
July 24, 2012
CHICAGO — Each start-up is unique, but there are basic guidelines to follow
CHICAGO — Opening a new dry cleaning business is a big step, whether you’re coming in fresh to the...
Ian P. Murphy
July 18, 2012
BURBANK, Calif. — Business rewards those who interact via social network with free cleaning
BURBANK, Calif. — When Milt Chortkoff retired from dry cleaning in 1983, he was an...
Ian P. Murphy
July 17, 2012
BURBANK, Calif. — Single-story powerhouse always trying something new
BURBANK, Calif. — When Milt Chortkoff retired from dry cleaning in 1983, he was an old hand at it....
Howard Scott
July 5, 2012
PEMBROKE, Mass. — Be strong enough to take criticism and learn something from it
PEMBROKE, Mass. — One of the best ways you can find out what the marketplace thinks of your...
Bill Lynott
July 3, 2012
CHICAGO — Survey: Only 59% of Americans are saving for retirement
CHICAGO — Despite the unrelenting flow of advice from people who ought to know, huge numbers of Americans...
John Spomar Jr.
June 28, 2012
DOLTON, Ill. — Recollections of relocating from Chicago to the south suburbs
DOLTON, Ill. — I am now celebrating 50 years working full-time in the dry cleaning business. Just...
