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Ask The Expert

Is There an Easy Way to Handle a ‘Lipstick Load?’

Q: I recently had a “lipstick load.” Since I had to work on each piece, it took me hours to restore the entire load. Is there an easier way to handle the mess...

How Can I Prevent Breaks When Wetcleaning Silk?

Q: What’s the best way to prevent the white break lines that sometimes appear when wetcleaning silk? What’s the best way to repair the breaks that do appear?...

How Can I Remove Oils and Grease from Khaki Pants in Wetcleaning?

Q: Khaki pants seem to be a good candidate for wetcleaning, but I often have trouble removing grease and oils without drycleaning them. What’s the best, most...

What’s the Best Way to Remove Candle-Wax Stains?

Q: A customer brought us a tablecloth that was stained with candle wax. What’s the best way to remove this type of stain? A: First, you’ll need to gently...

How Can I Prevent Discoloration from Shirts’ Seam Adhesive?

Q: After laundering and pressing a shirt several times, sometimes a dark spot appears along the seams where the glue is showing. It’s more noticeable on colored...

How Do You Prevent Swirls when Finishing a Twill Weave?

Q: When my finisher presses slacks that are constructed with a twill weave (especially gabardine), a discoloration that resembles a swirl occurs. What causes this, and how...

How Do You Restore an Acetate Fabric?

Q: Is there any way to restore sizing damage or color loss in acetate fabrics once it has occurred? A: If part of an acetate fabric suffers discoloration, it’s...

Can a Drycleaner Switch to an All-Wetcleaning Operation?

Q: With perc under so much pressure from regulators, I’m interested in switching to a different process. I’m thinking of switching to a 100%, wetcleaning-only...

How Can I Remove Easter-Egg Dyes Consistently?

Q: Easter is always the time I get lots of frilly, child-sized dresses with smudgy pastel stains on their sleeves and bodices, which I can only assume resulted from these...

What Are the Advantages & Disadvantages of Paying Per Piece?

Q: We currently pay our finishers by the hour. To reduce production costs, we are thinking of paying them on a “piecework” basis. What are the advantages and...

What’s the Best Way to Remove Rock Salt Stains?

Q: With all of the snowstorms this year, we’ve been getting a lot of garments with salt stains. What’s the best way to remove them? A: Rock salt (sodium...

What's the Difference Between Starch and Sizing?

Q: What’s the difference between starch and sizing? Can spray starch be used in place of sizing? A: Starch is used to stiffen fabrics such as shirt collars and...

How Can I Stretch and Soften a Sweater with Felted Yarns?

Q: How do I stretch out and soften a sweater vest that has “tightened up?” It hasn’t shrunk too badly. A: From your description, it sounds like the...

How Can I Protect Ties in Cleaning?

Q: Are there any tips for cleaning ties? They always seem to shift during cleaning, and the seams always come apart. A: Ties must always be cleaned in a net bag. Tube-...

What's the Proper Procedure for Removing 'Combination' Stains?

Q: I recently installed a hydrocarbon drycleaning machine after using perc for more than 20 years. When garments had a stain that was both oil- and water-based (such as...

How do I Spot Pigment-Printed Fabrics Without Losing Color?

Q: I’m having difficulty spotting pigment-printed fabrics. They always seem to lose color. A: Pigment-printed fabrics are created by mixing a powdered coloring...

Why Do Draperies, Slipcovers Shrink During Processing?

Q: We have a problem with shrinkage when drycleaning household items such as draperies and slipcovers, although we don’t normally have these kinds of problems when...

How Should I Treat Items Musty from Storage?

Q: A customer has some garments that have been in storage for seven years and have a musty smell. I haven’t seen the garments yet, so I don't know if they can be...

What Causes a 'Skunky' Odor after Drycleaning?

Q: I received a white silk blouse that had a foul, “skunky” odor prior to the drycleaning process. After drycleaning, the odor was noticeably worse. I tried an...

How Can I Get Rid of the Green Residues Left After Cleaning Grass Stains?

Q: I’m having difficulty removing grass stains. I’ve used various tannin formulas, but there is still a green residue. Is there a better way to treat these...

How Do I Process Firefighter Turnout Gear?

Q: A smaller fire station near me asked if I could clean their turnout gear on an as-needed basis. Do you have any washing guidelines for turnout gear? A: Turnout gear,...

Why Do Polyurethane Coats Deteriorate in Perc?

Q: We use perchloroethylene as our drycleaning solvent. For the past several years, we have been having serviceability issues with coats that contain polyurethane (bonding...

Why Do Poly/Cotton Shirts Discolor with Sweat?

Q: I own a promotional products company in Cincinnati. One of my corporate accounts is a large moving company, and I have golf shirts made in Guatemala for its apparel...

Why Do Woolens Shrink after Several Cleanings?

Q: A number of customers are complaining that their woolens are shrinking after several cleanings. What can cause this? A: “Progressive shrinkage” often takes...